12-20-2013 03:18 PM
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  1. randun's Avatar
    sad, but true. I will continue to buy Samsung devices but no more at&t branded for me. every other carrier has updated their products with very little hiccups.
    Are you sure about other carriers? I know all carriers had issues with the 1st 4.3 release but haven't kept up with the re-release on other networks.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-11-2013 08:57 AM
  2. seaham358's Avatar
    After countless tries the update went through last night.
    So far no issues with 4.3.. I don't notice any difference between 4.2 and 4.3. ??
    12-12-2013 07:01 PM
  3. jmagid51's Avatar
    If anyone is looking for an update. Best Buy has techs from Samsung that will gladly ipdate your phone for free.

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    12-12-2013 07:35 PM
  4. randun's Avatar
    If anyone is looking for an update. Best Buy has techs from Samsung that will gladly ipdate your phone for free.

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    Did you purchase your phone from them or will they update anyone's phone free of charge?

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-13-2013 02:47 PM
  5. jmagid51's Avatar
    They will update any phone (Samsung) free of charge. Takes about all of 5 minutes.

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    12-13-2013 02:58 PM
  6. randun's Avatar
    They will update any phone (Samsung) free of charge. Takes about all of 5 minutes.

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    Okay, thanks.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-13-2013 02:59 PM
  7. randun's Avatar
    They will update any phone (Samsung) free of charge. Takes about all of 5 minutes.

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    As a follow-up AT&T on Twitter were you not aware of this & my contact is passing the info along to its Development team.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-13-2013 04:06 PM
  8. jbrucej's Avatar
    You sound like the ATT rep. Not true that Samsung reps can fix it.

    After a half hour on the phone with ATT on the "interrupted" problem, they told me to go to the Best Buy and talk to Samsung there. I waited 45 minutes at the Best Buy to talk to the Samsung guy (apparently, lot's of folks are having problems with their Samsung products). He said he had no way to fix the problem since it was 100% ATT problem. So ATT says it's a Samsung problem and Samsung says it's an ATT problem. Since it's still under warranty, I plan to just have ATT send me a new phone. At least with apple, you have one company to deal with instead of this "it's all the other guy's fault".
    12-14-2013 10:46 AM
  9. randun's Avatar
    You sound like the ATT rep. Not true that Samsung reps can fix it.

    After a half hour on the phone with ATT on the "interrupted" problem, they told me to go to the Best Buy and talk to Samsung there. I waited 45 minutes at the Best Buy to talk to the Samsung guy (apparently, lot's of folks are having problems with their Samsung products). He said he had no way to fix the problem since it was 100% ATT problem. So ATT says it's a Samsung problem and Samsung says it's an ATT problem. Since it's still under warranty, I plan to just have ATT send me a new phone. At least with apple, you have one company to deal with instead of this "it's all the other guy's fault".
    Sorry, but I was simply passing along information.

    Read the entire thread. My issue is a mismatch between the phone number & IMEI. I told AT&T that I wouldn't even attempt going to BB until I heard back from them.

    In fact, I missed a call from a Dev this morning. Callback set up.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-14-2013 11:46 AM
  10. TxSteeler's Avatar
    AT&T said that Best Buy could perform the update..Well they can't.
    The update isn't much of a issue..It's the fact that they denied anyone having this problem and told me that I would need to send it to Samsung to update.
    I love the Galaxy but this is absurd.
    12-16-2013 08:45 AM
  11. mikeelikesto's Avatar
    This is the reason i started this thrread, AT&T as of Friday still says they have NOT heard of this problem, liars. Samsung will not help me and Best buy is a Joke, I am not going to send my phone in. I returned the Gear Watch and bought a GoPro instead.
    12-16-2013 09:23 AM
  12. TxSteeler's Avatar
    Just wonder if this has been a issue way before the latest update? Due to the fact that Kies keeps showing that the device isn't supported...
    12-16-2013 09:26 AM
  13. randun's Avatar
    AT&T said that Best Buy could perform the update..Well they can't.
    The update isn't much of a issue..It's the fact that they denied anyone having this problem and told me that I would need to send it to Samsung to update.
    I love the Galaxy but this is absurd.
    I passed this on, anonymously of course, to the AT&T rep I'm working with on Twitter. He was waiting to hear back from the Development team.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-16-2013 12:44 PM
  14. randun's Avatar
    This is the reason i started this thrread, AT&T as of Friday still says they have NOT heard of this problem, liars. Samsung will not help me and Best buy is a Joke, I am not going to send my phone in. I returned the Gear Watch and bought a GoPro instead.
    They most definitely have heard of it. See my posts. If everyone here who uses Twitter would let them know as well maybe a fix would come sooner. Probably dreaming there though.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-16-2013 12:46 PM
  15. jmagid51's Avatar
    In my case I went to Best Buy and the Samsung rep did the upgrade for me. I guess I was just lucky. I bought the phone at the AT&T too.

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    12-16-2013 01:19 PM
  16. randun's Avatar
    In my case I went to Best Buy and the Samsung rep did the upgrade for me. I guess I was just lucky. I bought the phone at the AT&T too.

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    Hmm, guess so. The rep said I could try it but I told him that I'd wait for confirmation from their Devs.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-16-2013 01:24 PM
  17. randun's Avatar
    After an agonizingly long wait, I finally successfully downloaded & installed the OTA update via AT&T! Painfully slow though...30 minutes to download & almost 30 to fully install & update.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-18-2013 02:17 PM
  18. randun's Avatar
    Is anyone who has updated to 4.3 seen instances of pop-up messages from Samsung or other vendors wanting you to download a file? Weird...

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-19-2013 12:20 PM
  19. dpomerance's Avatar
    Did not see that at all.
    12-19-2013 01:16 PM
  20. jmagid51's Avatar
    Not here either!

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    12-19-2013 02:01 PM
  21. randun's Avatar
    Very odd. Have 2 AV apps & they didn't pick up anything. Oh well...

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-19-2013 02:13 PM
  22. jmagid51's Avatar
    Can you tell us what the message was about.

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    12-19-2013 03:02 PM
  23. randun's Avatar
    One was Samsung about downloading some type of speaker app. Checked updates in PS & there was an update for an app I don't own.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-19-2013 03:41 PM
  24. randun's Avatar
    One was Samsung about downloading some type of speaker app. Checked updates in PS & there was an update for an app I don't own.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    The app in PS was Beaming for Beep nGo. Supposedly this app was pre-installed on some phones but not on mine.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-19-2013 03:49 PM
  25. randun's Avatar
    One was Samsung about downloading some type of speaker app. Checked updates in PS & there was an update for an app I don't own.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    I keep getting a notification in the notification area that an application has attempted... Pressing down on the notification reveals that it is the Knox Notification Manager.

    Sent from my Samsung Galaxy S4 (SGH-I337) using Tapatalk Pro
    12-20-2013 09:20 AM
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