1. usguyver's Avatar
    Hey I could use some help I don't know what kp is place and thank you.

    Posted via Android Central App
    12-09-2013 09:27 PM
  2. B. Diddy's Avatar
    Could you rephrase that? I don't understand your question.
    12-09-2013 10:33 PM
  3. usguyver's Avatar
    my bad it is a type o. what I meant was what is kp in the s4 because it keeps stopping I my gf phone.

    Posted via Android Central App
    12-10-2013 02:57 AM
  4. B. Diddy's Avatar
    I still don't know what "kp" is. Are you getting an error message that some process called "kp" has stopped?
    12-10-2013 03:33 AM
  5. usguyver's Avatar
    I still don't know what "kp" is. Are you getting an error message that some process called "kp" has stopped?
    yes that is what she is getting so I have no idea what it is.

    Posted via Android Central App
    12-10-2013 03:10 PM
  6. B. Diddy's Avatar
    Wish I could help you more, but I have no idea what kp is. You might try wiping the system cache partition to clear out any leftover temporary system junk: Reset: Samsung Galaxy S 4 | T-Mobile Support
    12-10-2013 07:22 PM
  7. usguyver's Avatar
    does this mess with the home screens and where the apps are.

    Posted via Android Central App
    12-11-2013 09:33 PM
  8. B. Diddy's Avatar
    No. As long as you select wipe cache partition (and NOT "wipe data/factory reset"), you won't lose any personal data.
    12-11-2013 11:54 PM
  9. usguyver's Avatar
    so your saying that I'd I wipe partition it will not mess up her hime screens?

    Posted via Android Central App
    12-12-2013 03:30 AM
  10. B. Diddy's Avatar
    Correct. The system cache partition stores temporary system data, but no important personal data like personal files or settings. After wiping the cache partition, the device will look exactly the same--hopefully, it will act a little better. Again, make sure you wipe the cache partition--DO NOT wipe data/factory reset.
    12-12-2013 03:39 AM
  11. morrie's Avatar
    kp probably stands for kaiser permanente. it has been very buggy lately.
    12-12-2013 07:14 PM

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