1. saicrazy09's Avatar
    i have at&t samsung galaxy s4 mobile model no:sgh-1337 ..when i connect my mobile to pc ,its getting charged up but its not able to show my mobile icon in my pc..how can i fix this problem and also how to update my phone because when i try to update it its showing that u r software is up to date but my software is 4.2.2...pls help me and provide me with a solution.....i also tried with samsung kies....its also not able to fix my problem
    01-31-2014 08:48 AM
  2. Golfdriver97's Avatar
    Welcome to the forums.
    I would download and install updated Samsung Drivers. Restart the PC.
    Also, you may want to try different cables or USB ports.
    01-31-2014 10:41 AM
  3. RockoB8's Avatar
    It could be driver issues like Golfdriver97 said. But there could be connection issues with your PC, your phone, the cord might not work properly. I've been there myself, I know how it feels. Try updating the drivers like Golf said, and if that doesn't work, try connecting to a different PC if possible.
    Golfdriver97 likes this.
    01-31-2014 06:31 PM
  4. dpomerance's Avatar
    There are two different kinds of cables. One is charge only and one is charge and usb. Make sure you are using the correct cable.
    02-02-2014 02:44 PM

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