I have a refurb GS4 from ATT. I put an Otterbox Defender on it, but I doubt that is causing these problems:
Phone randomly disconnects from ATT Mobile and 4G, but keeps wi-fi going. I don't realize that I am not connected unless I try to use dual authentication and get no SMS message or am told that someone tried to call me, but the phone didn't ring..
Phone also shuts off alarm and notifications until it's restarted. It's a good thing I have a back up alarm or I would have overslept many times.
A restart fixes the problem, but only temporarily. I have removed WAZE and Clean Master apps.
I use a battery monitoring app and can see when the phone is in "hyper drain" mode. It's warm to the touch and I lose 30% battery life in 15-20 minutes. That problem goes away when I reset.
I don't want to reset the phone multiple times a day; it makes me wonder if Android 4.4.2 and the GS4 are reliable.
ATT hardware center did a battery pull, but that is a pain when the device is in an Otterbox case.
Anyone have any ideas or suggestions? Thanks.
Phone randomly disconnects from ATT Mobile and 4G, but keeps wi-fi going. I don't realize that I am not connected unless I try to use dual authentication and get no SMS message or am told that someone tried to call me, but the phone didn't ring..
Phone also shuts off alarm and notifications until it's restarted. It's a good thing I have a back up alarm or I would have overslept many times.
A restart fixes the problem, but only temporarily. I have removed WAZE and Clean Master apps.
I use a battery monitoring app and can see when the phone is in "hyper drain" mode. It's warm to the touch and I lose 30% battery life in 15-20 minutes. That problem goes away when I reset.
I don't want to reset the phone multiple times a day; it makes me wonder if Android 4.4.2 and the GS4 are reliable.
ATT hardware center did a battery pull, but that is a pain when the device is in an Otterbox case.
Anyone have any ideas or suggestions? Thanks.