1. thetoyman's Avatar
    This issue cropped up about two weeks ago. If I have Messaging open and the phone goes to sleep (screen blanks), if I get a call I can't close the Messaging App to get to the Phone screen to swipe and answer the call. I've also now noticed that if the screen is blanked when I get a call, the phone rings and the screen remains blanked. I have to press the Home key to "wake up" the phone before I can swipe and answer the call. Anybody have any thoughts?

    Joe M.
    Sahuarita, AZ
    09-26-2014 11:34 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting into Recovery and wiping the cache partition, which won't erase any personal data: Reset: Samsung Galaxy S 4 | T-Mobile Support
    09-26-2014 03:09 PM
  3. thetoyman's Avatar
    Thank you,

    Wiping the cache appears to have resolved the issue.

    Joe M.
    10-11-2014 05:16 PM

Similar Threads

  1. Why isn't the Direct Call Feature on my new Galaxy S5 working?
    By aagrawal in forum General Help and How To
    Replies: 1
    Last Post: 12-28-2014, 04:29 AM
  2. Moto g v first gen moto g v used nexus 4
    By j j6 in forum General News & Discussion
    Replies: 9
    Last Post: 10-03-2014, 04:36 AM
  3. Messaging App
    By cbohn7885 in forum LG G3
    Replies: 11
    Last Post: 09-28-2014, 02:10 AM
  4. Replies: 1
    Last Post: 09-26-2014, 03:19 PM
  5. My 4G LTE screen froze up when I was taking a picture. .
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 09-26-2014, 11:51 AM