1. mandtquinn's Avatar
    I have a feeling I have a virus on the sd card or in the device. I have tried erasing all files on the sd card with the phone in "my files" or "Format SD card". When I restart the device, all the pics and music re-appear on the card. I have copied the music and pics to my laptop and even tried deleting the files there. To clarify, the files always erase until I restart the device and they come back. Every time. Ugh. Any advice how to fix ?
    01-31-2015 10:08 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you tried unmounting the card (in Settings>Storage), inserting it into your computer, and using Windows Explorer to delete the files? I'm not sure if that's what you're describing.
    01-31-2015 10:17 PM
  3. PhilG23's Avatar
    I'm having exactly the same issue. Havent tried doing it on a PC yet, so I will try tonight and post back.
    03-04-2015 09:08 AM

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