1. cindysgold's Avatar
    I have a lock icon on my lock screen.
    When I go to the settings/security/advanced Smart Lock is greyed out...Please help. I don't want it there.

    Thanks, Cindy
    03-27-2016 10:53 AM
  2. B. Diddy's Avatar
    Can you show us a screenshot of that lock icon? http://forums.androidcentral.com/amb...d-central.html
    03-27-2016 04:54 PM
  3. cindysgold's Avatar
    Hope this right for a screenshot

    Posted via the Android Central App
    Attached Thumbnails lock icon on lock screen-screenshot_2016-03-27-18-42-18.jpg  
    03-27-2016 05:57 PM
  4. B. Diddy's Avatar
    I don't believe the lock icon is from Smart Lock. Is that where you're supposed to swipe up or to the side from?
    03-27-2016 09:48 PM
  5. cindysgold's Avatar
    When I swipe up or to the right (on the lock) the lock disappears. Then in a few seconds the screen turns off. If I swipe like normal on the screen it goes to the home page.

    Posted via the Android Central App
    03-27-2016 10:29 PM
  6. cindysgold's Avatar
    I remember a notification asking for my address? Then the lock was there....

    Posted via the Android Central App
    03-27-2016 10:30 PM
  7. B. Diddy's Avatar
    I don't have an S4, so I'm not sure--is that how your lockscreen has always looked (besides the lock icon)? Have you installed any 3rd party lockscreen apps?
    03-27-2016 11:02 PM
  8. cindysgold's Avatar
    I haven't added any lock screen apps. No, it hasn't always been there. I guess I'm stuck with it....

    Posted via the Android Central App
    03-28-2016 07:28 AM

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