1. Android Central Question's Avatar
    Places and receives calls but no sound on either end. They can't hear me, I can't hear them. BUT has sound on both ends when I use a bluetooth device. At wits end. Please help.
    03-29-2019 02:35 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is everything fine with a wired headset as well? If so, then it could be a problem with both the earpiece speaker and the primary phone mic on the phone. Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-27781
    03-29-2019 04:59 PM

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