08-12-2011 12:52 AM
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  1. Terrigno's Avatar
    Well. You know everyone goes through there different situations in life. Some have great lives. Some have lives that are mediocre and some just have a life that they want to live and not care what anyone thinks or says. Thats kind of the life I have these days. Frolicking around on my Laptop. Sitting in the room and acting like somesort of a business dude (without business) on my Desktop, and constantly keeping my eyes glued to Super Amoled Plus. Then yesterday comes about. Really hot outside. 100 degrees here in North Carolina. Crap, I didnt move to this state for this kind of heat. Ill go back to Jersey where the snow is nice and I can wear extremely large baggy sweatpants and not care what anyone thinks. Then I could put the Infuse in my pocket because its really big.

    Not happening here. Weather is really hot. Then It rains like Bruce Almighty was yelling at everybody for some reason. Then the rain and thunderstorms totally stop and the sun comes out like nothing happend. I head outside and snap a picture of my car, on my phone. Next thing I know, little nats start flying around my head. I start slapping them away only to watch my Infuse slowly hit the grown in super slow motion. Out of panic, I pick it up and notice the screen totally cracked. UGH! NO!!! Wait, I thought Gorilla Glass doesnt break? HA! Drop it on Concrete and its gonna break. Its just really good with keeping scratchs away, not cracks!!

    Lord. Called Asurian and the replacement should be here by Tuesday. Either way, phone still totally works fine without any problems to the phone itself. But an Infuse owner doesnt roll around with a cracked screen on his phone. Not me. So what did I do? Tossed it on good ol Ebay to try and recoupe some of that $130 deductable!!!
    07-24-2011 08:10 PM
  2. Garen21's Avatar
    I feel your pain, as having many of my old phone's screen's cracked. I send my condolences to you.
    Terrigno likes this.
    07-24-2011 08:20 PM
  3. byrds8's Avatar
    Man that sucks. Id throw up if I dropped mine. We dont pay for the insurance and the wife and I both have Infuses.
    07-24-2011 08:21 PM
  4. Stonecold's Avatar
    Ouch =[
    07-24-2011 08:24 PM
  5. Terrigno's Avatar
    Man that sucks. Id throw up if I dropped mine. We dont pay for the insurance and the wife and I both have Infuses.
    oooooooooooo. Id recommend getting the insurance. Or going with SquareTrade. The extra a month is really worth it because if this happened and I had no insurance, Id really be in the crapper.
    07-24-2011 08:33 PM
  6. Verdes8891's Avatar
    I always get insurance on any of my phones. It just seema stupid to play with chance and not get it. You can never predict the future.

    Sent from my Nexus S 4G
    07-24-2011 08:36 PM
  7. byrds8's Avatar
    The only reason I dont go with the insurance is because even though things like this happen, its not super often. When we first went with Cingular, we got the insurance. I think after a bit over a year we had to use it but of course pay a $50 deductible. So technically we spent over $100 to replace her L7 with a old razr. It just usually winds up not being worth it. IMHO anyway. Besides usually I go through so many phones its nuts and have more laying around lol. Like now the Atrix was a month old when I got the Infuse. Nuts I know but I love gadgets. We are beyond the 30days now anyway hehe.
    07-24-2011 08:38 PM
  8. Terrigno's Avatar
    The only reason I dont go with the insurance is because even though things like this happen, its not super often. When we first went with Cingular, we got the insurance. I think after a bit over a year we had to use it but of course pay a $50 deductible. So technically we spent over $100 to replace her L7 with a old razr. It just usually winds up not being worth it. IMHO anyway. Besides usually I go through so many phones its nuts and have more laying around lol. Like now the Atrix was a month old when I got the Infuse. Nuts I know but I love gadgets. We are beyond the 30days now anyway hehe.
    I know what you mean about changing phones around. I got the Atrix a day before it came out preordered. Then got the Infuse the day it came out. But if you drop it and don't have insurance. I hope your pockets are deep. Lol

    Sent from my SAMSUNG-SGH-I997 using Tapatalk
    07-24-2011 09:10 PM
  9. reggie18's Avatar
    I'm pretty sure Asurion makes you return the broken phone. I know I had to when the same thing happened to my Eris way back when they came out
    07-24-2011 09:33 PM
  10. elwea's Avatar
    07-24-2011 09:41 PM
  11. xrussx's Avatar
    Yes they make you return the phone.
    07-24-2011 09:42 PM
  12. Verdes8891's Avatar
    The only reason I dont go with the insurance is because even though things like this happen, its not super often. When we first went with Cingular, we got the insurance. I think after a bit over a year we had to use it but of course pay a $50 deductible. So technically we spent over $100 to replace her L7 with a old razr. It just usually winds up not being worth it. IMHO anyway. Besides usually I go through so many phones its nuts and have more laying around lol. Like now the Atrix was a month old when I got the Infuse. Nuts I know but I love gadgets. We are beyond the 30days now anyway hehe.
    I don't get why people look at insurance from this point of view. Ok yes, in the long run you will be spending money like that. But think about this for a moment.

    Since the op has insurance at $5 a month, he has a $125 detuctible to get a new phone, versus the retail cost of the phone at about $500. Which would you rather spend at once? The $5 over the course of the months and only have to pay $125 instead of rhe $500? Don't know about you, but I don't know how often I have $500 to spare at once to buy a phone like that.

    Sent from my Nexus S 4G
    07-24-2011 10:01 PM
  13. reefrunway's Avatar
    Well. You know everyone goes through there different situations in life. Some have great lives. Some have lives that are mediocre and some just have a life that they want to live and not care what anyone thinks or says. Thats kind of the life I have these days. Frolicking around on my Laptop. Sitting in the room and acting like somesort of a business dude (without business) on my Desktop, and constantly keeping my eyes glued to Super Amoled Plus. Then yesterday comes about. Really hot outside. 100 degrees here in North Carolina. Crap, I didnt move to this state for this kind of heat. Ill go back to Jersey where the snow is nice and I can wear extremely large baggy sweatpants and not care what anyone thinks. Then I could put the Infuse in my pocket because its really big.

    Not happening here. Weather is really hot. Then It rains like Bruce Almighty was yelling at everybody for some reason. Then the rain and thunderstorms totally stop and the sun comes out like nothing happend. I head outside and snap a picture of my car, on my phone. Next thing I know, little nats start flying around my head. I start slapping them away only to watch my Infuse slowly hit the grown in super slow motion. Out of panic, I pick it up and notice the screen totally cracked. UGH! NO!!! Wait, I thought Gorilla Glass doesnt break? HA! Drop it on Concrete and its gonna break. Its just really good with keeping scratchs away, not cracks!!

    Lord. Called Asurian and the replacement should be here by Tuesday. Either way, phone still totally works fine without any problems to the phone itself. But an Infuse owner doesnt roll around with a cracked screen on his phone. Not me. So what did I do? Tossed it on good ol Ebay to try and recoupe some of that $130 deductable!!!
    Terrigno,
    Sorry to hear this happened to your beloved Infuse! What a bummer! I assume it was not in a case at the time... is that right?

    Well, at least you have insurance for the phone. I do not have insurance but am hoping that my kick-*** homeowner's insurance (USAA) would maybe cover it in an event such as yours. Probably not though. I guess you are also lucky that the phone is functional, so you can back everything up and have an easy transition to your new phone.
    Recommendation: order the Otterbox Defender. NOW.
    07-24-2011 10:15 PM
  14. ragnarokx's Avatar
    Sorry about your phone! This is definitely one of my biggest fears. That's why I always buy the biggest, bulkiest I can find.

    Sent from my Google Nexus S
    07-24-2011 10:21 PM
  15. callofduty4's Avatar
    I used all my replacements.....So im screwed now
    07-24-2011 10:52 PM
  16. akutch34's Avatar
    Man that sucks. Id throw up if I dropped mine. We dont pay for the insurance and the wife and I both have Infuses.
    Ouch, how can you have a phone that's all screen and not have insurance? I'd be terrified.
    07-24-2011 11:23 PM
  17. byrds8's Avatar
    I have USAA as well I think the extra computer insurance will cover the phones but I am not 100% on that. I might just have to call tomorrow and find out. Would be killer if it was.
    07-25-2011 12:09 AM
  18. shipwrestler125's Avatar
    You have to send the old phone back otherwise you get charged.
    xxW3tbakSWAGGxx likes this.
    07-25-2011 12:13 AM
  19. mcdanielnc89's Avatar
    what lock screen app are you using? sorry i noticed it and have been looking for one like that. sorry about your infuse though. that would be a sad sad day in my house.
    07-25-2011 03:21 AM
  20. reefrunway's Avatar
    what lock screen app are you using? sorry i noticed it and have been looking for one like that. sorry about your infuse though. that would be a sad sad day in my house.
    Pretty sure that's Widget Locker. It's sweet.
    mcdanielnc89 likes this.
    07-25-2011 03:22 AM
  21. Terrigno's Avatar
    Yes they make you return the phone.
    How so? The lady over the phone didnt say anything about me returning the phone. I just told her I dropped it and broke the screen. She said we will send you a replacement but didnt say anything about returning the phone. And if I remember, Asurian never told me I had to return the other phone on other insurance claims?

    Crap lol. If this is right, Ill have to end my Ebay auction

    Edit: Ended the auction listing. Just realized the other insurance claim I made before was for a lost phone.
    07-25-2011 06:24 AM
  22. ckstou's Avatar
    Similar story over here. I just bought my 1st android phone - Droid Charge - last month. I have a basic case on it for protection (a colored rubberized plastic one). The other day as I was pulling it out of my pocket, it falls no more that 2 1/2 feet onto my tile floor. Not a scratch on the screen but it shattered from the inside. I nearly broke down crying. The screen was blank but the phone kept on working cause I kept hearing text notifications. I did not have insurance. I went back to costco where I bought it and I got a too bad from the rep. He realized that I owned the phone for less than a month so he was able to add insurance to my account. That night, I decided to call Samsung directly and see if I had any other options rather than receiving a refurb from assurion for $100. Samsung said they can replace the screen for $96 including round trip shipping. I get my phone back - not a refurb - for the same price. If that is the case and Samsung can fix my phone directly why do I still need to carry insurance?
    07-25-2011 01:09 PM
  23. Jude526's Avatar
    I don't think it is wise of you to sell your defective phone on ebay. YOU have to RETURN that device to your insurance co. If you don't, you will be charged full retail for the defective phone. Do the math....paying the deductible for the replacement........or both the deductible and the retail value of the phone you didn't return.
    You can't sell a defective phone you are switching out.............
    07-25-2011 01:16 PM
  24. reefrunway's Avatar
    Similar story over here. I just bought my 1st android phone - Droid Charge - last month. I have a basic case on it for protection (a colored rubberized plastic one). The other day as I was pulling it out of my pocket, it falls no more that 2 1/2 feet onto my tile floor. Not a scratch on the screen but it shattered from the inside. I nearly broke down crying. The screen was blank but the phone kept on working cause I kept hearing text notifications. I did not have insurance. I went back to costco where I bought it and I got a too bad from the rep. He realized that I owned the phone for less than a month so he was able to add insurance to my account. That night, I decided to call Samsung directly and see if I had any other options rather than receiving a refurb from assurion for $100. Samsung said they can replace the screen for $96 including round trip shipping. I get my phone back - not a refurb - for the same price. If that is the case and Samsung can fix my phone directly why do I still need to carry insurance?
    Awesome to know that Samsung can fix it! And for cheaper than the insurance deductible. Sounds too good to be true, but I'll take your word for it!
    07-25-2011 03:24 PM
  25. jimbl's Avatar
    Awesome to know that Samsung can fix it! And for cheaper than the insurance deductible. Sounds too good to be true, but I'll take your word for it!
    Hate to be a buzz kill and go way off topic, but the title of this post just hits home too much. Friday was one of the saddest days of my life. I attended the visitation of a friends 2.5 month old son who recently passed away. That kind of day puts life (and phones) in perspective.
    07-25-2011 03:56 PM
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