1. danimal069's Avatar
    Hello all. I took over my moms thrill and am trying to delete her email account. Unfortunately, when I try to delete it says "other programs need this program to run. To delete please do a hard reset." I am trying to avoid the hard reset. Any suggestions on making my Gmail account primary without doing a hard reset.
    Thank you in advance for any advice you can give.
    04-09-2012 09:41 AM
  2. Ps4601's Avatar
    I don't have the same device, but I know what to do.

    1. Create/Sign into another gmail account from the gmail app.

    2.Delete your mother's account from that same place. This time it should delete it.
    05-01-2012 10:28 PM
  3. project.in.process's Avatar
    the device will always default to the gmail account that was used when the device was set-up--it doesn't matter how many accounts you add through the gmail app or accounts/sync & try to delete any others.

    this is why you can only see 1 Google Talk account & can't switch between any other google accounts--the phone itself is tied, primarily, to the main Google Account used by the phone--the account used when setting up the phone.

    the only way to change the primary is to factory reset the phone, go through set-up, and enter your gmail account as the Primary on the phone.

    05-21-2012 04:45 PM