Was lied to about plan rates, what do I do now?

[Almeuit]

Glad you got it all set! .

Sent from my T-Mobile Note 3 using AC Forums.

 

[dpham00]

Glad you got it worked out. Any carrier can cancel without etf, with the right justification.

Sent from my Verizon Samsung Galaxy Note 3

 

[isdaako]

Glad this worked out okay for you. Also, glad you were able to steer clear of Verizon.

 

[B0WIE]

So, I started service w/ T-Mobile and they had to give me a loaner phone (1st gen Windows phone ) because ATT has yet to unlock my HTC M8... When I go to the unlock request page on their site, it doesn't recognize the IEMI. I was on hold w/ ATT for over an hour while waiting at the Tmo store and ATT said once the phone # is ported, the phone would be available to unlock. It's been 2 days. Their customer service reps don't have an answer for me. If anyone here is familiar with this, please advise. I feel like ATT is giving me one final f-you as I leave. What a nightmare they've been.

Edit, finally got an unlock code from them. Will try it out today (fingers crossed)!

 

[dpham00]

Did the unlock code work?

Sent from my Verizon Samsung Galaxy Note 3

 

[B0WIE]

Did the unlock code work?

Sent from my Verizon Samsung Galaxy Note 3

Yes! However, I found that mobile data was disabled. Called T-mobile last night and they gave me a series of codes to enter under "access point names" and now everything's cool. ATT phone works great under T-mo. Thanks to everyone who contributed their thoughts and advice. I think the BBB and FCC complaints actually worked because after 4 months of fighting, ATT relented within a day of those being filed. Coincidence or not, I don't know but it's good to see that there are recourses w/o involving litigation.

 

[Golfdriver97]

Yes! However, I found that mobile data was disabled. Called T-mobile last night and they gave me a series of codes to enter under "access point names" and now everything's cool. ATT phone works great under T-mo. Thanks to everyone who contributed their thoughts and advice. I think the BBB and FCC complaints actually worked because after 4 months of fighting, ATT relented within a day of those being filed. Coincidence or not, I don't know but it's good to see that there are recourses w/o involving litigation.

Glad its all sorted out.

Signed, an M8, Liquidsmooth, and the AC Forums App

 

[dpham00]

Yes! However, I found that mobile data was disabled. Called T-mobile last night and they gave me a series of codes to enter under "access point names" and now everything's cool. ATT phone works great under T-mo. Thanks to everyone who contributed their thoughts and advice. I think the BBB and FCC complaints actually worked because after 4 months of fighting, ATT relented within a day of those being filed. Coincidence or not, I don't know but it's good to see that there are recourses w/o involving litigation.

Yeah you have to change the apn.

Sent from my Verizon Samsung Galaxy Note 3