MMS to (and from) Verizon issues

[EvilMonkey]

I just switched to AT&T from Verizon yesterday. Seems to be ok, except I can't send or receive MMS with Verizon users. I've tried two contacts...and both the stock messaging app on my LG G3 and Go SMS Pro.

In Go SMS I made sure the setting was to limit mms to 300k, which was what I was using on Verizon.

Googled this issue 'mms at&t to Verizon' and seems to be somewhat common. Honestly, it's a deal breaker with at&t if it won't work.

Also sent to a Sprint user but haven't heard back yet if they got it.

Oh, and it works fine to my wife, also on AT&T.

 

[EvilMonkey]

Also, the messaging apps do say they sent it...so no error or anything

 

[EvilMonkey]

Just got off the phone with them. They said since we ported numbers it could take up to 72 hours for everything to work. So she said to give it till Tuesday.

 

[Jaramie10]

I had this issue when I switched from sprint to T-Mobile.

Posted via Android Central App

 

[EvilMonkey]

I had this issue when I switched from sprint to T-Mobile.

Posted via Android Central App

And? Did it take 72 hours or so or did you do something else?

 

[Almeuit]

And? Did it take 72 hours or so or did you do something else?

It can take awhile. I'd give it a day or 2 and I bet it'll be back to normal.

I've been on all 4 carriers... During the port issues happened with each phone.. They resolved usually after 24 hours.

Sent from my T-Mobile Note 3 using AC Forums.

 

[EvilMonkey]

This has been a no-go for me. Findings so far (behaves the same on my LG G3 and my wife's Galaxy S5, so don't think it's a phone setting or anything)

Can send and receive mms/picture messages from AT&T users.

Can send to, but not receive from T-Mobile users.

Cannot send or receive to/from Sprint or Verizon users.

Could this be a CDMA (Verizon and Sprint) vs GSM (AT&T and T-Mobile) issue?

Since I came from Verizon, could they be holding my number hostage in some fashion? That's probably grasping at straws.

I'm just about ready to go back to Verizon...support has been less than helpful and this all worked fine on Verizon.

 

[EvilMonkey]

Decided to switch back to Verizon. Heading over today while I'm still in Best Buy's return window.

 

[Almeuit]

Decided to switch back to Verizon. Heading over today while I'm still in Best Buy's return window.

Just curious... Why did you switch to AT&T?

Sent from my T-Mobile Note 3 using AC Forums.

 

[mallow1998]

I have the same problem on a Nexus 5 using textra. I can send them but it will take the recipient a while to receive them and vice versa. Very annoying.

Posted via Android Central App

 

[EvilMonkey]

Just curious... Why did you switch to AT&T?

Sent from my T-Mobile Note 3 using AC Forums.

In all honesty, probably a case of 'grass is greener'

 

[Jaramie10]

It took 72 hours. I know I was really frustrated with it.

Posted via Android Central App

 

[EvilMonkey]

It took 72 hours. I know I was really frustrated with it.

I waited from Saturday through the following Sunday (8 days) and i didn't correct itself. Switched back to Verizon and all is well again. Not sure what the issue was with AT&T but they weren't able to resolve it for me fast enough to stay within my cancellation window.

 

[Almeuit]

I waited from Saturday through the following Sunday (8 days) and i didn't correct itself. Switched back to Verizon and all is well again. Not sure what the issue was with AT&T but they weren't able to resolve it for me fast enough to stay within my cancellation window.

Don't blame you for going back.. I wouldn't of put up with that either! .

Sent from my T-Mobile Note 3 using AC Forums.

 

[krisguy]

Most of those problems involve issues with something called a local routing number, which is how contact with other carriers is handled. This is something that rarely happens, but if I ask tech support to check it, it usually takes care of it.

BTW, I haven't heard of this happening in 2 years.

Sent from my HTC One M7 on Tapatalk