1. AC Question's Avatar
    I have the Sony Xperia Z5 Premium from an official Sony store in Taiwan. it recognizes I enter a sim but doesn't recognize one is in there. The network settings are grayed out and I can't adjust the settings.
    02-11-2017 05:50 PM
  2. belodion's Avatar
    Is it locked to a particular carrier? Does it support the right radio bands for your carrier?
    02-11-2017 06:47 PM
  3. RCN001's Avatar
    Is it locked to a particular carrier? Does it support the right radio bands for your carrier?
    It is a factory unlocked phone, and I have AT&T. Radio bands supported on this phone are GSM_850, GSM_900, GSM_1800, GSM_1900, UMTS_BC1, UMTS_BC2, UMTS_BC5, UMTS_BC8, LTE_BC1, LTE_BC2, LTE_BC3, LTE_BC4, LTE_BC5, LTE_BC7, LTE_BC8, LTE_BC12, LTE_BC17, LTE_BC20, LTE_BC28, LTE_BC38, LTE_BC40.

    I don't understand the issue here.
    02-13-2017 06:45 PM
  4. RCN001's Avatar
    Any word about this? I still have this issue
    04-12-2017 10:44 PM
  5. belodion's Avatar
    I'll move the thread to the AT&T forum, where ATTKevin may be able to advise.
    04-13-2017 05:37 AM
  6. RCN001's Avatar
    Has anybody figured this out or have this issue?
    08-21-2017 03:30 PM
  7. RCN001's Avatar
    Thanks
    08-21-2017 03:31 PM

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