1. cb2367's Avatar
    Since last Sunday, the Instagram app has been freezing each and every time it's opened. Wondering if anyone else is experiencing the same issue. It's only this app that is having an issue. All other apps on my tablet open without any difficulty.
    12-16-2017 06:49 PM
  2. SpookDroid's Avatar
    Have you tried clearing the app's cache/data? I haven't had any issues on mine, but without knowing which tablet and app version you're on, it's difficult to compare.
    12-16-2017 09:27 PM
  3. cb2367's Avatar
    Clearing the app data and cache does nothing to fix the problem. I have app version 27.0.0.9.97. Uninstalling and reinstalling does not fix the problem either. The app is being used on an Nvidia shield k1 tablet.
    12-17-2017 12:57 PM
  4. SpookDroid's Avatar
    I would then send an app bug report to the Instagram/FB Team since this seems to be device-specific. I'm having no issues on a Note 8 and Tab S3.
    12-17-2017 08:17 PM
  5. iMeeLuew's Avatar
    Clearing the app data and cache does nothing to fix the problem. I have app version 27.0.0.9.97. Uninstalling and reinstalling does not fix the problem either. The app is being used on an Nvidia shield k1 tablet.
    Did you update your OS? If you have done everything, make a screenshot then just contact the support group of Instagram.
    01-09-2018 12:29 AM

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