1. carleencs's Avatar
    I need help. I have been accessing normally my Samsung Galaxy S4 via the Camera (PTP) USB Connection, until just a few minutes ago that I can no longer access it at all. When viewing it in my phone using the Files folder, I can see all of my files, yet when I plug it again via the USB, I am unable to view any of them. All the folders show, but each folder shows no items. What could be the problem here? How can I get this back to normal? Please help. Thank you!
    09-29-2013 09:01 PM
  2. Chris Caruana's Avatar
    Iam hacing similar problems.When i connect my phone to PC it is normal and I can transfer photos from my phone to the PC but when it comes to music when i transfer music it stop responding and loose connection.what is the problem?
    10-04-2013 06:23 PM
  3. doohsun's Avatar
    I need help. I have been accessing normally my Samsung Galaxy S4 via the Camera (PTP) USB Connection, until just a few minutes ago that I can no longer access it at all. When viewing it in my phone using the Files folder, I can see all of my files, yet when I plug it again via the USB, I am unable to view any of them. All the folders show, but each folder shows no items. What could be the problem here? How can I get this back to normal? Please help. Thank you!

    are you using Kies to transfer files over? if not give that a try.
    10-07-2013 10:24 AM

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