12R Melted

Ay Ron Kunt

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Jun 27, 2024
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About two weeks ago, my 3-month-old OnePlus 12R 16GB started smoking in my pants pocket and literally melted when I took it out. It was operational just seconds before and showed no signs of any issues. I hadn't improperly charged it or exposed it to overheating or anything similar. Suddenly, the screen started melting before my eyes, which took a moment for me to realize. I threw it into the garden, and shortly after, it looked like this.I reported the issue as quickly as possible, and customer support responded promptly. They asked me to fill out a poorly formatted form to describe the incident and send in the device. Now, I'm waiting for further information from OnePlus.
Has anyone had similar experiences?
 

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Stanley Kubrick

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Jun 14, 2011
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About two weeks ago, my 3-month-old OnePlus 12R 16GB started smoking in my pants pocket and literally melted when I took it out. It was operational just seconds before and showed no signs of any issues. I hadn't improperly charged it or exposed it to overheating or anything similar. Suddenly, the screen started melting before my eyes, which took a moment for me to realize. I threw it into the garden, and shortly after, it looked like this.I reported the issue as quickly as possible, and customer support responded promptly. They asked me to fill out a poorly formatted form to describe the incident and send in the device. Now, I'm waiting for further information from OnePlus.
Has anyone had similar experiences?
Send it in????? In a fire-proof vault of some sort I presume????
 
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