*228 not working?

[johnsma22]

I just updated to UKB 2.0 and OTB 1.6 and ED03 radio. Everything seems to be up and running just fine. I just attempted to *228 opt 1 and 2, but this time instead of just doing it's thing a voice prompt came on and asked for my 10 digit number. I've never had to do that before. I entered the numbers and it gave an option or two and then the phone indicted update unsuccessful.

I tried again, only this time option 2 and the voice prompt said it could not update the roaming and to call customer service. Anyone have this happen before?

 

[FearTheGhost13]

I just updated to UKB 2.0 and OTB 1.6 and ED03 radio. Everything seems to be up and running just fine. I just attempted to *228 opt 1 and 2, but this time instead of just doing it's thing a voice prompt came on and asked for my 10 digit number. I've never had to do that before. I entered the numbers and it gave an option or two and then the phone indicted update unsuccessful.

I tried again, only this time option 2 and the voice prompt said it could not update the roaming and to call customer service. Anyone have this happen before?

I had it happen a few weeks ago when verizon's server was down for maintaince or something. It eventually worked again when they got things back up and running again. It could be the same cause, but I don't know for sure, sorry.


Edit: I believe it's the same cause, I just tried to log onto my verizon account through the website and it doesn't fully log on, that same thing happened when I had the *228 issue. Looks like they are doing maintaince again. Should be good to go after it's up again.

 

[AmanteNJ]

same thing happened to me last night voice prompt asked me to call customer service and roaming update is unsuccessful must be Verizon doing maintenance that's why their signal is sucking now a days

Edit: tried it this morning at 6:15 am and its working again

 

[tony bag o donuts]

Verizon seems to be having issues this week. A lot of people I know are getting no service at times including me.

sent from the phone Phil hates via tapatalk

 

[johnsma22]

Thanks guys! That must have been the case as I just tried it again and it worked!

 

[ITF36059]

Huh, maybe all this explains my Tapatalk issues......