360 Software Update Problems

[gmeyer8]

Hello,

I just bought the Moto 360 r2 on Thursday and got it all working with my S7 edge. Wonderful!

Now connected the Moto 360 to wifi and it updated the software to 6.0.1 and now its done! No more notifications and the feature "Mute phone alerts & calls" does not work at all. It did work before the update but not now. I have tried resetting everything, clearing everything, rebooting, resetting and it just will not work. I like this watch a lot but now it seems its not worth anything as it is useless.

Any thoughts please let me know. Thanks

 

[n3wDaddy77]

Contact Moto customer service. I don't think you can do much of anything beyond resetting the watch.

 

[gmeyer8]

I did just that and did all the steps that moto tech support told me to do. Now on to google tech support and they told me to send an email to the app help. From what they said there are a lot of complaints on this same issue. I will just have to wait for their response or take the watch back seeing I just bought it.