My tbolt is having a problem that I have not seen posted here, and I am wondering if anyone has this same issue or a clue to the solution.
My home is just outside the edge of a 4G area. Literally a few blocks from here I get 4G. I have been using 3G for several years on my Eris and daughters OG Droid with out any problems.
The issue is that if I leave wi-fi off the mobile web coverage will stop working after some random time, maybe a hour or so. The phone still works, I get 3 bars in the status bar, but no 3G, 4G or 1x in the status bar. Very occasionally it will come back on its own.
If I restart the phone or if I travel to a 4G area, the mobile web will work again. While it is working at home, I will occasionally see 4G for a few seconds in the status bar.
Verizion tech support has not been very much help. The suggested I call back in a few days and they will check the logs.
I am wondering if this is related to the rumored issues with the 3G/4G handoff since I am sitting in a region where the 4G is just barely detected.
Should I expect an OTA update will fix this, or should I ask for a replacement phone?
Thanks in advance.
-Phil R
My home is just outside the edge of a 4G area. Literally a few blocks from here I get 4G. I have been using 3G for several years on my Eris and daughters OG Droid with out any problems.
The issue is that if I leave wi-fi off the mobile web coverage will stop working after some random time, maybe a hour or so. The phone still works, I get 3 bars in the status bar, but no 3G, 4G or 1x in the status bar. Very occasionally it will come back on its own.
If I restart the phone or if I travel to a 4G area, the mobile web will work again. While it is working at home, I will occasionally see 4G for a few seconds in the status bar.
Verizion tech support has not been very much help. The suggested I call back in a few days and they will check the logs.
I am wondering if this is related to the rumored issues with the 3G/4G handoff since I am sitting in a region where the 4G is just barely detected.
Should I expect an OTA update will fix this, or should I ask for a replacement phone?
Thanks in advance.
-Phil R