42mm Rose Gold Galaxy watch backordered?

Blazeeofglory

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I preordered my watch on august 13th. It was supposed to ship out by august 24th (tomorrow) and I just checked my order page and it now says backordered.

I never received an email....what gives? We preorder for a reason...to be able to get them right away.

Anybody have any experience with this? Should I call them? Anybody else's watch backordered?
 

Carl Ayoub

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Yup... mine was backordered as well. I just called them and they said they had no information yet on when it will be shipped (46mm Silver Galaxy Watch), so i will have to wait for an email. But they said that it shouldn't be long. I hope so :/
 

Blazeeofglory

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Yup... mine was backordered as well. I just called them and they said they had no information yet on when it will be shipped (46mm Silver Galaxy Watch), so i will have to wait for an email. But they said that it shouldn't be long. I hope so :/

This is irritating. The whole idea of preordering is getting it on or before release day and not having to worry about it being backordered. Let me know if you get any updates! I talked to a rep on chat and they told me it would ship tomorrow as of their last update..
 

Carl Ayoub

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Exactly! This is very weird and i have never faced this issue with any preorders from Samsung before... I will post updates as soon as i get some more info!
 

avinod5

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I saw mine was backordered too. I tired contacting them, but i kept getting transferred around with no one having any answers. Maybe the back ordered tag is for people pre ordering now because when I tried to pre order a new watch, the site said it wont ship till the "week of September 2nd". So I really hope that those of us who pre ordered earlier (August 10th for me), will have theirs shipped tomorrow as was promised.
 

Blazeeofglory

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I saw mine was backordered too. I tired contacting them, but i kept getting transferred around with no one having any answers. Maybe the back ordered tag is for people pre ordering now because when I tried to pre order a new watch, the site said it wont ship till the "week of September 2nd". So I really hope that those of us who pre ordered earlier (August 10th for me), will have theirs shipped tomorrow as was promised.

I sure hope so. My understanding was that they would be delivered by 8/24. Id be perfectly happy if it shipped tomorrow though.
 

jeepentj

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You would think (or hope) the first batch of orders would ship prior to 9.2 but I guess we'll have to just wait and see.
 

Carl Ayoub

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I saw mine was backordered too. I tired contacting them, but i kept getting transferred around with no one having any answers. Maybe the back ordered tag is for people pre ordering now because when I tried to pre order a new watch, the site said it wont ship till the "week of September 2nd". So I really hope that those of us who pre ordered earlier (August 10th for me), will have theirs shipped tomorrow as was promised.

Yes this is what i think will happen... I hope they ship it by tomorrow!
 

curt101

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There is a Youtube reviewer who got his on Wednesday. It was part of a special promo gift bag which must be just for reviewers. Search for Galaxy Watch and you will see his unboxing. The reviewer is Tim Schofield.
 

Blazeeofglory

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There is a Youtube reviewer who got his on Wednesday. It was part of a special promo gift bag which must be just for reviewers. Search for Galaxy Watch and you will see his unboxing. The reviewer is Tim Schofield.

I saw that and its the only one on youtube so im thinking nobody has gotten it yet other than reviewers.
 

Giant Gentleman

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Just got done talking to my second Samsung rep. I ordered the watch 8/10 and it's still listed as backordered. How something preordered two weeks ago can be backordered, I have no idea.

I think I'm just going to become a hermit and live off the land because I'm tired of larger companies not giving a crap about their consumers unless they are a reviewer that could earn them money.
 

Blazeeofglory

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Just got done talking to my second Samsung rep. I ordered the watch 8/10 and it's still listed as backordered. How something preordered two weeks ago can be backordered, I have no idea.

I think I'm just going to become a hermit and live off the land because I'm tired of larger companies not giving a crap about their consumers unless they are a reviewer that could earn them money.

Mine is listed as backordered when I look at my orders in the app and listed as preordered when I look at my orders on the website. Im not really sure whats going on. I spoke to a rep yesterday and they assured me it would ship today but so far nothing.

I am extremely frustrated with this. Im not understanding how preorders could be backordered either.
 

Carl Ayoub

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Mine is listed as backordered when I look at my orders in the app and listed as preordered when I look at my orders on the website. Im not really sure whats going on. I spoke to a rep yesterday and they assured me it would ship today but so far nothing.

I am extremely frustrated with this. Im not understanding how preorders could be backordered either.

Actually my order is listed as "preorder" on the website too! I just can't understand how a company can have two different statuses for the same order! Shouldn't the website and app get info from the same source?
 

Blazeeofglory

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Actually my order is listed as "preorder" on the website too! I just can't understand how a company can have two different statuses for the same order! Shouldn't the website and app get info from the same source?

One would think so! I am going to be upset if it doesnt ship by the end of the day today. Im not going to even bother with trying to call them about it because it takes an hour to talk to someone and once you do, nobody has a clue whats going on.
 

Nick Bohlender

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Just got on the phone with them and they said they have no idea. Amazon says it will ship through them in 1-2 days and Best Buy says it can be store pickup on 9/5...
 

Blazeeofglory

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Just got on the phone with them and they said they have no idea. Amazon says it will ship through them in 1-2 days and Best Buy says it can be store pickup on 9/5...

I just ordered the watch through amazon...if they ship first ill cancel my samsung order and vice versa. This is rediculous.
 

cpopenuk

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I finally received an email from Samsung saying they "hit a speed bump" and the order is delayed. They say they will refund my "expedited shipping" fee and promise to have my watch shipped by the 31st. Meanwhile... they have shipped the extra band I ordered (that's going to do me a lot of good without the watch). I guess it isn't the end of the world but I'm truly disappointed. It better be worth the wait. :(
 

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