- Oct 5, 2012
- 4
- 0
- 0
Hi,
My Samsung Galaxy 4G (SGH-T959V, Android 2.2.1 T959VUVKD1) has suddenly stopped connecting to the 4G (not even 2G or 3G) network. The 4G icon (that appears next to network signal icon) with the up and down arrows is gone. Upon hitting any webpage the browser displays a 'Web page not available' error. But home Wi-fi mode works fine. Also call features are just fine.
Troubleshooting:
I had a series of trouble shooting sessions with T-mobile support and nothing did work. Even the master reset option was performed twice. In store I tried switching the SIM card which also did not work. But if I switched my SIM to another phone, it works there. All other basic network settings are correct.
Manufacturer warranty expired a couple months ago . Hence replacement option is not possible.
Logs:
I have attached the logcat logs in this post.
Please let me know if anyone has faced this situation before and how to get this fixed.
Thanks.
My Samsung Galaxy 4G (SGH-T959V, Android 2.2.1 T959VUVKD1) has suddenly stopped connecting to the 4G (not even 2G or 3G) network. The 4G icon (that appears next to network signal icon) with the up and down arrows is gone. Upon hitting any webpage the browser displays a 'Web page not available' error. But home Wi-fi mode works fine. Also call features are just fine.
Troubleshooting:
I had a series of trouble shooting sessions with T-mobile support and nothing did work. Even the master reset option was performed twice. In store I tried switching the SIM card which also did not work. But if I switched my SIM to another phone, it works there. All other basic network settings are correct.
Manufacturer warranty expired a couple months ago . Hence replacement option is not possible.
Logs:
I have attached the logcat logs in this post.
Please let me know if anyone has faced this situation before and how to get this fixed.
Thanks.