News A big update is hitting your Pixel Watch and Pixel Watch 2

goombah88

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Sep 25, 2012
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I just got the update and it bricked my PW2. I have a black screen with a bluetooth symbol at the bottom with a line through it. Back button doesn't do anything at all. No swipe up or down. Swipe to the side just says long press to add a tile. I can hold down the crown button a get a reboot/shutdown/emergency screen, but reboot/shutdown didn't help.

** UPDATE **
I had to end up using the Fastboot option to factory reset my watch. Then I selected the Reboot Now option and when my watch booted back up it auto-magically found my watch and started the pairing sequence.
 
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SeeBeeEss

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Jan 5, 2019
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I just got the update and it bricked my PW2. I have a black screen with a bluetooth symbol at the bottom with a line through it. Back button doesn't do anything at all. No swipe up or down. Swipe to the side just says long press to add a tile. I can hold down the crown button a get a reboot/shutdown/emergency screen, but reboot/shutdown didn't help.

** UPDATE **
I had to end up using the Fastboot option to factory reset my watch. Then I selected the Reboot Now option and when my watch booted back up it auto-magically found my watch and started the pairing sequence.

The update on my PW1 took 4 hours. However, another member said that the update only took 30 minutes on their PW2. Sounds like we have an issue that is not general in scope and may depend on other user software?
 

rvbfan

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Jan 17, 2015
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I just got the update and it bricked my PW2. I have a black screen with a bluetooth symbol at the bottom with a line through it. Back button doesn't do anything at all. No swipe up or down. Swipe to the side just says long press to add a tile. I can hold down the crown button a get a reboot/shutdown/emergency screen, but reboot/shutdown didn't help.

** UPDATE **
I had to end up using the Fastboot option to factory reset my watch. Then I selected the Reboot Now option and when my watch booted back up it auto-magically found my watch and started the pairing sequence.
I know you linked Google support but this one also has diagrams.
 
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