Access files with broken screen?

[frankjc]

Hello. I Have a Moto Z3, with a broken screen. It's the inside part. It does not display anything at all. Is there any way I can access the files on it? Through a computer? Anything?

 

[Bkdodger1]

Hello welcome to the forum.. have you previously connected the phone to your computer?

 

[frankjc]

yes i have.

 

[Bkdodger1]

What happens when you connect to the computer ?

 

[B. Diddy]

Welcome to Android Central! Chances are that the phone will require you to unlock the screen before the computer can access the files, which will obviously be difficult if the screen has failed. You could try this method: A quick guide to accessing a locked phone with a cracked screen - Android Forums at AndroidCentral.com

Were any of these files backed up to the cloud, like Google Drive or Google Photos?