Account action required - Lock screen required

TransitTom

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Sep 11, 2018
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I have a Note8. I receive an alert that account action is required for my gmail account that is tied to a web page I administer at Wix. The email address uses my domain rather than gmail.com. The alert takes me to a screen advising me that company policy requires it. I can't skip or change accounts - it goes right back to this screen. I have to hit the home key to get out of that screen. I reluctantly set a PIN. Later, I changed it to swipe and now I'm getting the alert again. Why do I get this now after many months of using this phone and years with this (among others) email account?
 

SpookDroid

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Jul 14, 2011
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Unfortunately those policies are strictly enforced and won't let you use the account unless a secure lockscreen is present. Maybe something changed in the security policy of the domain? Only way 'around' it is to set up the e-mail in an app that supports app-level security instead of phone (like Nine, I use it because my Exchange account requires the same thing and would disable Smart Locks... with Nine, any policies are enforced within the app, not to the whole phone and I can use Smart Lock again)
 
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TransitTom

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Sep 11, 2018
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I'll check into Nine, thanks for the info. I went to a pattern, a little quicker than PIN or password, but still something I'd rather not have to do in the first place.
 

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