Activating an International Phone with AT&T problems?

A

AC Question

Activating an International Phone with AT&T problems

Situation:
Trying to activate a LG G5 duel nano sim international phone with AT&T. The Model is LG-H860 The people on the phone have said its "old tech we don't support it (2G). If I type the IMEI into AT&Ts checker it says its compatible but there is no sim card available. How do overcome this issue. BTW I am being added to an account that the primary user is 3000 miles away.
 

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