I just got the Active and it's already going back the same day. It runs very hot and the battery drained half way through the day. I have been trying to set up the phone and have had several instances where the phone freezes and has even restarted itself on a few occasions. I haven't even had this phone a full 24 hours and it has been nothing but glitchy. The reception is drastically reduced as well. I had on average 4 bars in my house on my old phone and I go from no service to 1 bar on this phone. All in all I haven't been able to get apps without freezing issues. Texting is non existent as well. Every time I try to go to messaging the whole phone freezes and shuts down. Ironic that it's so hot to the touch when it freezes.