A
Android Central Question
Whenever my device locks or times out it flashes white. Is this a software or hardware issue? Phones only a week old
Mine is doing this again since the last software update. It was doing it when I initially bought the phone, was fixed in one of the monthly patches, and then started doing it again since the February patch.
...get banned by the stupid TRE.
If it starts happening again and Google refuses RMA I will make sure to record video of it happening and file a BBB complaint against them.
I had this issue when I got my new unit from Best Buy last week. Was told people usually get it and it goes away over time. I already swapped one due to bad screen uniformity and didn't want to swap this one and get banned by the stupid TRE.
Since installing the Feb update I haven't had it happen once. People posting in XDA forums and Google I think too, have been denied RMA for this issue it seems.
If it starts happening again and Google refuses RMA I will make sure to record video of it happening and file a BBB complaint against them.
I've also read that other people get this problem on other hardware that has recently been updated to 8.1, so if true leads me to believe this really is a software bug.
I don't think the patch cured the problem May be an intermittent hardware issue. The only resolved ones I have seen were by swapping out units.
Hardware issues can be intermittent. If it was software more phones would be doing it. Mine did it after a factory reset with no 3rd party apps installed.If it were a hardware issue it wouldn't make sense that it stopped happening for 2 months, right after a software update and then started happening again right after another software update. Yes, it's intermittent, but it happens pretty frequently. At least once per day.
If it were a hardware issue it wouldn't make sense that it stopped happening for 2 months, right after a software update and then started happening again right after another software update. Yes, it's intermittent, but it happens pretty frequently. At least once per day.
What's the TRE?
Not to rain on your parade but I don't think that'll do much. You'll be serving your cause better if you call Google out on social media channels.
my replacement device has not done this once, convinced it is hardware linked to the front sensor.