After update to my Samsung Note 5 the lock screen won't come on

[AC Question]

After the update my phone no longer will go to the lock screen. When I hit the side button the screen goes blank. When I hit it to turn it on the phone goes to my main screen. Apps and texts are being opened while my phone screen is dark.

 

[chubby22]

This is similar as to what I am experiencing... Yesterday was the 1st time it didn't happen... Was thinking it was an app causing the issue...

 

[B. Diddy]

Welcome to Android Central! Have you already tried wiping the cache partition? https://support.t-mobile.com/docs/DOC-27659

 

[ColbyJvonBrown]

Have you checked the lockscreen settings? It's possible that it got set to none.