Alarm does not sound when phone is on mute

[Android Central Question]

I have just switched from S5 to S8. I'm really missing my S5 right now because of the annoying glitches I am finding on the S8. Definitely taking first place in annoyance rating is the fact my alarm does not sound when phone is in mute mode. S5 never did this. Highly inconvenient and a bit silly that this is happening. The DND function is useless too. Disappointed.

Please fix asap.

 

[leeland48]

I know what you mean I came from the S5 I have to get a APP to give me a full battery warning when charged the S5 used to light up with the screen coming on.

 

[Mattsg430]

you can customize do not disturb to allow sounds, etc from any app, including alarm clock. settings, sounds and vibration, do not disturb, allow exceptions

 

[Mattsg430]

as a side note, my phone is always on mute as well and I hear my alarm every morning. you may have toggled a setting that you shouldn't have. not sure

 

[Kaylene T]

I have an S8+ and the alarms do sound when it is muted. Perhaps you just need to adjust the volume or make sure you have a tone selected.

 

[CraftyMe2323]

I have just switched from S5 to S8. I'm really missing my S5 right now because of the annoying glitches I am finding on the S8. Definitely taking first place in annoyance rating is the fact my alarm does not sound when phone is in mute mode. S5 never did this. Highly inconvenient and a bit silly that this is happening. The DND function is useless too. Disappointed.

Please fix asap.

It's definitely something you set incorrectly. I have DND set to activate and deactivate automatically and to allow only alarms through. It's worked flawlessly ever since I got this phone after it's release, and continues to do so on Oreo. Take a look through your settings, and don't be so quick to blame the phone for user error issues.

 

[Wisesage]

I have just switched from S5 to S8. I'm really missing my S5 right now because of the annoying glitches I am finding on the S8. Definitely taking first place in annoyance rating is the fact my alarm does not sound when phone is in mute mode. S5 never did this. Highly inconvenient and a bit silly that this is happening. The DND function is useless too. Disappointed.

Please fix asap.

 

[Wisesage]

Hi there,
Did you resolve this? I have just upgraded from my S8 to an S9 using smart switch. I have the same problem, the alarm goes off but with no sound whilst the phone is on silent. I have been through the settings numerous times. I have tried changing the volume and the ring tone. I would love to know what you did if you resolved it.

 

[Grant Boucher]

Hi there,
Did you resolve this? I have just upgraded from my S8 to an S9 using smart switch. I have the same problem, the alarm goes off but with no sound whilst the phone is on silent. I have been through the settings numerous times. I have tried changing the volume and the ring tone. I would love to know what you did if you resolved it.

I found a solution for the same problem. I hope it helps all of you.

The key arises from yet another classic "Feature" being described unintuitively in the Settings.

On Android 10, the Alarm app has a Settings option. The first item in the General subsection reads "Vibrate for alarms and timers".

I suspect this is ON for all of you having the problem.

Intuitively, people read this as "yes, I would like all my alarms and timers to vibrate, thank you!".

But a close reading of the second sentence of the tiny text below makes it clear that this option makes it so that alarms and timers ONLY vibrate and do not play sounds when on Mute or Vibrate. So, in fact, a useful setting, but it operates the opposite of what one first thinks it does.

So, you must DISABLE this (aka Turn if OFF) to let your alarms and timers still play sounds when your phone is otherwise muting or vibrating everything else.

I really do hope this helps everyone who upgraded from a much older build to a much newer build and is still navigating its new quirks.

 

[mustang7757]

I found a solution for the same problem. I hope it helps all of you.

The key arises from yet another classic "Feature" being described unintuitively in the Settings.

On Android 10, the Alarm app has a Settings option. The first item in the General subsection reads "Vibrate for alarms and timers".

I suspect this is ON for all of you having the problem.

Intuitively, people read this as "yes, I would like all my alarms and timers to vibrate, thank you!".

But a close reading of the second sentence of the tiny text below makes it clear that this option makes it so that alarms and timers ONLY vibrate and do not play sounds when on Mute or Vibrate. So, in fact, a useful setting, but it operates the opposite of what one first thinks it does.

So, you must DISABLE this (aka Turn if OFF) to let your alarms and timers still play sounds when your phone is otherwise muting or vibrating everything else.

I really do hope this helps everyone who upgraded from a much older build to a much newer build and is still navigating its new quirks.

Hi, welcome to AC!