alcatel one touch fierce xl sd card video won't play

[AC Question]

Hi, I can't transfer video files onto my sd card on my alcatel one touch fierce xl. When I try my computer tells me the file you the file cant be played on this device do you want to copy anyway? Is there a particular codec? I'm trying to watch .mp4 videos.

Thanks

 

[dpham00]

I would try to copy it anyways to see if it plays

 

[alwaysmoving77]

Yeah, I tried that and it didn't work. also tried using freemake to convert it to android format at it didn't play either.