Alcatel One Touch Pop D5 is stuck, what can I do?

A

AC Question

My phone first appears systemui has stopped. Then when I turned it off by the time I turned it on again it won't go to menu again, it was stuck in the opening logo alcatel one touch. How can I fix this? I've been trying to do the procedure of hard reset I saw on youtube but it won't work. I really needed your answer so much, I hope you will help me. Thanks
 

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Re: Alcatel one touch pop d5 is stuck

My phone first appears systemui has stopped. Then when I turned it off by the time I turned it on again it won't go to menu again, it was stuck in the opening logo alcatel one touch. How can I fix this? I've been trying to do the procedure of hard reset I saw on youtube but it won't work. I really needed your answer so much, I hope you will help me. Thanks

Welcome to Android Central!

When you boot in to recovery to do a hard reset does the rest complete?
 

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