Amazon Prime Exclusive phones don't stream HD on Prime Video

Samuel Davis3

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Jun 2, 2018
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Just got my Moto Z3 Play and I'm loving it so far. The only issue I see is Prime Video streams in SD. I used to have a LG G6 that had the same issue with Prime Video. Idk what Amazon is doing to the software for these phones but they should look into it.
 

Ry

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Just got my Moto Z3 Play and I'm loving it so far. The only issue I see is Prime Video streams in SD. I used to have a LG G6 that had the same issue with Prime Video. Idk what Amazon is doing to the software for these phones but they should look into it.

What carrier are you on?
 

Samuel Davis3

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Jun 2, 2018
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This happens on cellular and wifi. Doesn't matter if you stream or download. App says 1 hour of stream/download uses 0.46gb of data. On my Pixel it says 1.82gb an hour.