Android app missing notifications?

decoder25

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Mar 14, 2023
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Hello,

use a ZFold 4 with the latest Android version and have since a few days problems with an app (Tidio).
Normal is available under settings / apps / any app / under privacy notifications.
Except for this one app Tidio here the menu "Notifications" is completely missing. (See screenshot)

Was uninstalled via the Play Store, reinstalled and also already cache / data cleared, phone restarted but all without success.

On another Samsung device (S21 Ultra) the app works without problems and also shows the menu notifications?

Does anyone else have a tip? Is another app on my device preventing full access to it or is it a system setting?
 

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decoder25

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mustang7757 you are my Hero. Thanks a million, it was really just the app version. The latest version of Tidio had a bug. A few minutes ago a new update came out from 8.33.0 to 8.33.1 :)
 

mustang7757

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mustang7757 you are my Hero. Thanks a million, it was really just the app version. The latest version of Tidio had a bug. A few minutes ago a new update came out from 8.33.0 to 8.33.1 :)
Your welcome!

Welcome to AC! Didn't realize you were new here