Hi, I'm making this post in lieu of my friend.
My friend here has an Android S10e obtained in 2019, our problem starts with a power bank (Brand:ASAP Technology Model:BP8C1) when plugging their phone into the power bank instead of charging the phone will begin draining. Screenshots they sent me of a battery health app show -7 to -6 Watts out of -2k to -1.8k mA after charging with the power bank, I will make a side note to mention their devices temp sits around 80 degrees Fahrenheit.
After unplugging the phone the problems persist, I've instructed them to give the phone a break before charging it again as a test. This issue has also happened before with a different phone and same power bank as well, both with different charging cables.
What we'd like to know is if this will be a permanent problem with the battery? Or if there's another way to fix this, nixing phone repair (this isnt a off the table i just want to know if we can home remedy it before moving to extreme measures)
As well to add my own opinion in here, even if I sound or look stupid I like learning and being proven wrong anyways, my working theory is that the power bank is possibly too strong for the phone causing battery drain instead of charge. However I know nothing about electricity, so I may be wrong.
Also adding the fact that according to the phone the charging port is wet, despite my friend saying it isn't.
My friend here has an Android S10e obtained in 2019, our problem starts with a power bank (Brand:ASAP Technology Model:BP8C1) when plugging their phone into the power bank instead of charging the phone will begin draining. Screenshots they sent me of a battery health app show -7 to -6 Watts out of -2k to -1.8k mA after charging with the power bank, I will make a side note to mention their devices temp sits around 80 degrees Fahrenheit.
After unplugging the phone the problems persist, I've instructed them to give the phone a break before charging it again as a test. This issue has also happened before with a different phone and same power bank as well, both with different charging cables.
What we'd like to know is if this will be a permanent problem with the battery? Or if there's another way to fix this, nixing phone repair (this isnt a off the table i just want to know if we can home remedy it before moving to extreme measures)
As well to add my own opinion in here, even if I sound or look stupid I like learning and being proven wrong anyways, my working theory is that the power bank is possibly too strong for the phone causing battery drain instead of charge. However I know nothing about electricity, so I may be wrong.
Also adding the fact that according to the phone the charging port is wet, despite my friend saying it isn't.
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