- May 27, 2015
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Steps to fix android wear on phone with error(need to uninstall and reinstall)
1 Ensure that 'Google Now' and google apps is active and updated.
2 Uninstall & re-install Android Wear from Google Play (not open yet).
3 Delete/remove the wearable device from the phone's list of remembered paired bluetooth devices.
4 Reset wearable device/watch.
5 Open Android Wear and pair wearable device again.
This should do the trick
I've tried several times to install the android wear app since I got my Lg G watch R today. Every time I try to install it I keep getting an error saying "Android Wear needs to be reinstalled. Please uninstall it and reinstall it from the Play Store." I have all my apps updated on my phone and I've tried several times to uninstall the app and reinstall it from the play store. I still keep getting the same message. Any one else run into this and know of a fix?
I figured it out. I had my google search app disabled. Once I re-enabled that and updated it I was able to get the android wear app to install and start using my Lg G watch R.
Issue: Can’t install Android Wear app
There have been some reports of people having difficulty getting the Android Wear app installed on their phone. After installation, a message saying Android Wear needs to be re-installed will appear.
Potential solutions:
Try restarting your smartphone.
If that doesn’t help, then uninstall the app, restart your smartphone, and install the app again.
Make sure that Google Play Services and Google Search apps are up to date and not disabled. You can make sure they’re running and check the version by going to Settings > Apps > All and tapping on them. To check if they need an update load up the Play Store and tap the menu in the top left and then My apps. Everything that needs an update will be listed at the top and you can tap to update it.
Glitch: Notifications not coming through
A few Android Wear users are having trouble with inconsistent notifications. The watch will just randomly stop receiving notifications even though it says it is connected. This can happen multiple times in a day. Sometimes it will seemingly resolve itself, other times it won’t.
Workaround:
Restarting the watch seems to work for most people in the short term, but the problem can re-occur, sometimes quite quickly.
Potential solutions:
If your phone runs Android 5.0 Lollipop then tap the volume control and make sure notifications are set to Priority or All. Also go to Settings > Sound & notification > Interruptions and check your settings.
If your device runs Android 4.3 or 4.4 then make sure your watch isn’t muted, you’ll see a Mute icon on screen if it is and you can swipe all the way down from the top of the screen to un-mute.
Check nothing is muted in the Android Wear app on your phone under Settings > Block app notifications.
Check the Show notifications box is ticked for the app in question via Settings > Apps > All on your phone or tablet.
Make sure that Theater or Cinema mode is turned off on your watch. You can turn it on and off by pressing the power button on your watch twice quickly, or swipe down from the top of the screen then swipe right to left until you see Theater mode.
Try disconnecting the watch and forget the Bluetooth connection on your phone. Uninstall the Android Wear app on your phone. Reset your watch to factory settings via Settings > Reset device. Restart your phone and re-install Android Wear and then set up the connection afresh.
If you’re still having issues then you may have to contact support. Some people have linked this problem to the recent 5.0.1 update, which means you may need to wait for a fix in a fresh update.
Glitch: Android Wear keeps crashing
Quite a few Android Wear users have been experiencing random crashes, sometimes with the “Unfortunately, Android Wear has stopped” message. These can be frequent, or intermittent, with no obvious cause. There are a few different things you can try:
Workaround:
Some people have had success by removing Microsoft Exchange ActiveSync accounts. It may also be related to a recurring appointment in your calendar, or to the security policies on your Exchange account. Unfortunately, there isn’t a great deal you can do about this beyond removing the recurring appointment, or, if that doesn’t work, removing the account.
Potential solutions:
Make sure that the Android Wear app is up to date on your phone by opening up the Google Play Store and tapping the menu icon at the top left, then My apps.
Make sure that you have the latest updates from Google in Settings > About > System Updates.
Try going to Settings > Apps, swipe over to the All tab and find Android Wear. Tap Clear cache, Clear data, and Force close, then try again.
Try deleting the connection, uninstalling Android Wear, reinstalling it, and then setting the connection up again.
Problem: Can’t connect to Wi-Fi
A few people have had issues connecting to Wi-Fi directly on their Android Wear device. Not every Android Wear device will actually support Wi-Fi, so check with your manufacturer.
Potential solutions:
If you’re sure that your device supports Wi-Fi, then start by opening the Android Wear app on your phone, and checking that Settings > Cloud sync is enabled. You should also go to Settings > Wi-Fi settings on your watch, and make sure it’s set to Automatic.
It’s possible that your watch doesn’t support the channel your router is set to. This was a problem for some LG Watch Urbane owners, because the watch could only go up to channel 11, but it was supposed to be fixed by a software update. Take a look in Settings > About > System Updates, to make sure you have the latest OS version. You could also change the channel on your router to a lower channel.
Bug: “Ok Google” appearing on watch face
Some Android Wear users have found that the “Ok Google” phrase pops up on top of their watch face when the screen comes on. Thankfully, it’s easy to get rid of.
Solution:
Just say “Ok Google” three or four times and it will disappear.
Issue: Apps killed on launch
A few people have had a strange issue where apps start running on Android Wear, then disappear as though they’re being closed. The watch is then unresponsive until the screen dims.
Workaround:
If you dismiss all cards, then this problem doesn’t occur.
Potential solution:
Some people found that disabling Google Fit stopped the problem from occurring. There has been an update to the Google Fit app which seems to fix the issue, so make sure it’s up to date.
Problem: Voice commands trigger search instead of app
Quite a few Android Wear users have encountered an issue with voice commands. They’ll say a command expecting it to relate to an app, but it actually just returns a Google search. This can happen when trying to set a reminder, an alarm, or launch a specific app.
Potential solution:
Open up Google Now on your phone and go to Settings > Search language. Try setting it to English (US) and see if it works. It seems that certain commands are not working in other languages. Here is a list of the voice commands that you should be able to use.
Return to page one.
That’s all the Android Wear problems we have for right now, but we’ll be adding to this roundup as we uncover new issues and solutions.
1 Ensure that 'Google Now' and google apps is active and updated.
2 Uninstall & re-install Android Wear from Google Play (not open yet).
3 Delete/remove the wearable device from the phone's list of remembered paired bluetooth devices.
4 Reset wearable device/watch.
5 Open Android Wear and pair wearable device again.
This should do the trick
I've tried several times to install the android wear app since I got my Lg G watch R today. Every time I try to install it I keep getting an error saying "Android Wear needs to be reinstalled. Please uninstall it and reinstall it from the Play Store." I have all my apps updated on my phone and I've tried several times to uninstall the app and reinstall it from the play store. I still keep getting the same message. Any one else run into this and know of a fix?
I figured it out. I had my google search app disabled. Once I re-enabled that and updated it I was able to get the android wear app to install and start using my Lg G watch R.
Issue: Can’t install Android Wear app
There have been some reports of people having difficulty getting the Android Wear app installed on their phone. After installation, a message saying Android Wear needs to be re-installed will appear.
Potential solutions:
Try restarting your smartphone.
If that doesn’t help, then uninstall the app, restart your smartphone, and install the app again.
Make sure that Google Play Services and Google Search apps are up to date and not disabled. You can make sure they’re running and check the version by going to Settings > Apps > All and tapping on them. To check if they need an update load up the Play Store and tap the menu in the top left and then My apps. Everything that needs an update will be listed at the top and you can tap to update it.
Glitch: Notifications not coming through
A few Android Wear users are having trouble with inconsistent notifications. The watch will just randomly stop receiving notifications even though it says it is connected. This can happen multiple times in a day. Sometimes it will seemingly resolve itself, other times it won’t.
Workaround:
Restarting the watch seems to work for most people in the short term, but the problem can re-occur, sometimes quite quickly.
Potential solutions:
If your phone runs Android 5.0 Lollipop then tap the volume control and make sure notifications are set to Priority or All. Also go to Settings > Sound & notification > Interruptions and check your settings.
If your device runs Android 4.3 or 4.4 then make sure your watch isn’t muted, you’ll see a Mute icon on screen if it is and you can swipe all the way down from the top of the screen to un-mute.
Check nothing is muted in the Android Wear app on your phone under Settings > Block app notifications.
Check the Show notifications box is ticked for the app in question via Settings > Apps > All on your phone or tablet.
Make sure that Theater or Cinema mode is turned off on your watch. You can turn it on and off by pressing the power button on your watch twice quickly, or swipe down from the top of the screen then swipe right to left until you see Theater mode.
Try disconnecting the watch and forget the Bluetooth connection on your phone. Uninstall the Android Wear app on your phone. Reset your watch to factory settings via Settings > Reset device. Restart your phone and re-install Android Wear and then set up the connection afresh.
If you’re still having issues then you may have to contact support. Some people have linked this problem to the recent 5.0.1 update, which means you may need to wait for a fix in a fresh update.
Glitch: Android Wear keeps crashing
Quite a few Android Wear users have been experiencing random crashes, sometimes with the “Unfortunately, Android Wear has stopped” message. These can be frequent, or intermittent, with no obvious cause. There are a few different things you can try:
Workaround:
Some people have had success by removing Microsoft Exchange ActiveSync accounts. It may also be related to a recurring appointment in your calendar, or to the security policies on your Exchange account. Unfortunately, there isn’t a great deal you can do about this beyond removing the recurring appointment, or, if that doesn’t work, removing the account.
Potential solutions:
Make sure that the Android Wear app is up to date on your phone by opening up the Google Play Store and tapping the menu icon at the top left, then My apps.
Make sure that you have the latest updates from Google in Settings > About > System Updates.
Try going to Settings > Apps, swipe over to the All tab and find Android Wear. Tap Clear cache, Clear data, and Force close, then try again.
Try deleting the connection, uninstalling Android Wear, reinstalling it, and then setting the connection up again.
Problem: Can’t connect to Wi-Fi
A few people have had issues connecting to Wi-Fi directly on their Android Wear device. Not every Android Wear device will actually support Wi-Fi, so check with your manufacturer.
Potential solutions:
If you’re sure that your device supports Wi-Fi, then start by opening the Android Wear app on your phone, and checking that Settings > Cloud sync is enabled. You should also go to Settings > Wi-Fi settings on your watch, and make sure it’s set to Automatic.
It’s possible that your watch doesn’t support the channel your router is set to. This was a problem for some LG Watch Urbane owners, because the watch could only go up to channel 11, but it was supposed to be fixed by a software update. Take a look in Settings > About > System Updates, to make sure you have the latest OS version. You could also change the channel on your router to a lower channel.
Bug: “Ok Google” appearing on watch face
Some Android Wear users have found that the “Ok Google” phrase pops up on top of their watch face when the screen comes on. Thankfully, it’s easy to get rid of.
Solution:
Just say “Ok Google” three or four times and it will disappear.
Issue: Apps killed on launch
A few people have had a strange issue where apps start running on Android Wear, then disappear as though they’re being closed. The watch is then unresponsive until the screen dims.
Workaround:
If you dismiss all cards, then this problem doesn’t occur.
Potential solution:
Some people found that disabling Google Fit stopped the problem from occurring. There has been an update to the Google Fit app which seems to fix the issue, so make sure it’s up to date.
Problem: Voice commands trigger search instead of app
Quite a few Android Wear users have encountered an issue with voice commands. They’ll say a command expecting it to relate to an app, but it actually just returns a Google search. This can happen when trying to set a reminder, an alarm, or launch a specific app.
Potential solution:
Open up Google Now on your phone and go to Settings > Search language. Try setting it to English (US) and see if it works. It seems that certain commands are not working in other languages. Here is a list of the voice commands that you should be able to use.
Return to page one.
That’s all the Android Wear problems we have for right now, but we’ll be adding to this roundup as we uncover new issues and solutions.