Anybody else had their essential arrive damaged?

neil74

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Mar 12, 2016
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Took delivery of a white essential today and it has arrived damaged, nothing major but not what I would expect from a new phone.

1 mark along the top of the screen and some tarnishing on the band.

Given I am in the UK the whole returns thing on this is worrying me slightly!

Anybody else had a sub-standard/damaged device arrive?

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mike104393

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Jan 25, 2011
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Mind didn't arrive damage, but has a lot of light bleed issues. I dealt with it for 2 week but decided to get it replaced through Amazon. Got a solid new phone in 48 hours.
 

neil74

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Mar 12, 2016
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Replacement on the way so fingers crossed for second time lucky. They have said I am ok to open and use the one I have before returning so I am going to get a chance to play with it
 

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