Yesterday I got a notification on my Zio that Android 2.2 was available (released 2/21/11) and to follow the prompts to download/install it. The download and install was a 3 part process, and after the 3rd time it restarted, it never came back on properly, I have no options but to look at a blank screen.
I brought it to a Sprint service center, and after an hour they let me know that they need to order a replacement... And I am out of a phone until they "call me" (I call them).
In the mean time, I've been searching for threads for this update, but I haven't found any so far (failures, or reviews).
Looking for button combinations, I've found a couple to access modes
Holding down "Vol Up" and "End/Power" keys when booting will give a message "Updating phone software" and show a progress bar that goes to 100% but returns to a black screen.
Holding "Vol Down" and "End/Power" keys when booting will go to the "Android system recovery" screen and offer choices "reboot system now", "wipe data/factory reset", and "wipe cache partition". The recovery rom seems to be missing or not available.
Holding "Vol Up", "Talk", "Trackball" and "Power/END" gives you the "FASTBOOT!!" screen.
Holding "Vol Down", "Talk", "Trackball" and "Power/END" gives you the "FASTBOOT!!" screen again, but it used to give me another option. (?)
Has anyone had this issue, or has experience with an OTA update from 2.1 to 2.2 failing? Links and tips are much appreciated!
I brought it to a Sprint service center, and after an hour they let me know that they need to order a replacement... And I am out of a phone until they "call me" (I call them).
In the mean time, I've been searching for threads for this update, but I haven't found any so far (failures, or reviews).
Looking for button combinations, I've found a couple to access modes
Holding down "Vol Up" and "End/Power" keys when booting will give a message "Updating phone software" and show a progress bar that goes to 100% but returns to a black screen.
Holding "Vol Down" and "End/Power" keys when booting will go to the "Android system recovery" screen and offer choices "reboot system now", "wipe data/factory reset", and "wipe cache partition". The recovery rom seems to be missing or not available.
Holding "Vol Up", "Talk", "Trackball" and "Power/END" gives you the "FASTBOOT!!" screen.
Holding "Vol Down", "Talk", "Trackball" and "Power/END" gives you the "FASTBOOT!!" screen again, but it used to give me another option. (?)
Has anyone had this issue, or has experience with an OTA update from 2.1 to 2.2 failing? Links and tips are much appreciated!