Did you buy direct from ZTE? They've been emailing links to a survey with a $20 Amazon card as a bonus. They're also conducting customer interviews via video conference calls and face-to-face, if you're close enough, with $80 and $100 cards. The interviews are being conducted the 2nd week of Feb. I'm kind of impressed that they're actually doing customer interviews for product input. I've heard their customer service is really good and it's nice to see them actually seem to be interested in what we want. Whether they implement anything they learn remains to be seen.