It seems over the past week I have been having issues with not getting text messages. I am using Handcent. Anyone else having the same problem?
Sent from my ADR6400L using Tapatalk
it is not the phone's hardware. (well, in my case it wasnt)
2 days ago i had the same problem. im still on froyo (couldnt grab 2.3 in time).
I could send out texts but not receive them. at the time i had go sms as my default, and i also had handcent as well as chomp sms installed on my device too.
i noticed that even from the vzw site, sending myself a text message would not go thru, UNLESS, it was under this 1 condition: when sending yourself a test text message, select URGENT instead of NORMAL and pull battery and sim card out for a few min... after reboot, i would get that test txt msg.
so i was scratching my head wondering, so texts are getting thru - the do come thru, but just under that circumstance. (during my testing phase, i bugged many family members to text me to see if they would come thru - never did, and on my wife's end, when i told her to check the msg details of her outgoing msg to me, it said "pending").
So thats when i called 611 to get help. first tier rep tried to help me and said if he doesnt he's transferring me over to heavier tech support. And after trial and error with no positive results, he transferred me. The 2nd guy was awesome. He dived in deeper into the system and noticed that i was somehow missing (dont quote me 100% on this):
the addresses for short messaging (something like that).
He mentioned also to go ahead and uninstall all the 3rd party messaging apps i have (even though I've had them all from when phone came out with no text msging problem) and so i did.
after instructing me to then pull battery as well as sim, and putting it all back, MY MESSAGES WERE COMING IN!!! (this was all on stock app)
I was getting messages!! they started coming in, even some older ones from when the problem started, but not all of the ones my family members had sent. After about a couple of hours, things balanced out, and i was back on track and getting ALL messages sent to me.
it was so strange to suddenly not be able to receive txts but be able to send them. this guy knew exactly what he was doing and targeted the area needed.
It took time too.
i reinstalled go sms as my default and no problems what so ever!
if your phone is still not getting txt msgs and you want to go this route, just go ahead and start a call from a different phone line (that has plenty battery too). took a while but its all fixed and im happy

again!
good luck. hopefully gets fixed for you too!
PS: Also, i too was worried i would have to do a factory reset or even change to a new phone which i told rep i want to avoid both to the fullest. They helped me out and as mentioned, it wasn't hardware, only a coding issue on their end.