Anyone Else Unable to Activate Their Evo?

[boston_ant]

I picked up my Evo swiftly at 8am. Got it home, charged it, and fell asleep. I woke up to find that I couldn't make any calls. I couldn't even reach customer service by pressing #2. I drove back to my Sprint Store and they were dumbfounded. After 30 mins of toggling, they semi-explained that it was some nationwide outage or something. I find that hard to believe. They told me to keep forcing it to activate periodically throughout the day.

Am I alone here or has anyone else come across this issue?

Thanks.

 

[storino03]

same here. just wait and see

 

[boston_ant]

Ok this is so weird... My Pre is deactivated, (ie. I can't make or receive calls) however I can access the internet from it. How is that possible?

 

[boston_ant]

same here. just wait and see

oh and just to make sure I'm doing the right thing here... are you going in to MENU then SETTINGS then SYSTEM UPDATES and hitting UPDATE PROFILE?

 

[storino03]

yeah i updated it. my pre is still active, as is the data on it, the evo doesn't work voice or data. i'm using wifi on it in the meantime.

 

[ceetwokay]

I'm having the same problem...I just swapped phones and its letting me edit the MDN and the MSID but its not saving so I have to repeat the process over...I'm even on the sprint online chat and they don't know whats up lol

 

[boston_ant]

yeah Sprint chat never knows whats up... this is the place to be... the forums on here and at PreCentral.com (for my last phone) are always finding solutions b4 any Sprint/Palm/HTC reps.

 

[AZwldcats]

Took almost an hour for mine to activate. I kept powering it off and powering back on

 

[springsyeti]

on with support now

 

[BreakingKayfabe]

Activated mine right in the store. Tried it twice with the automated system and it wasn't
going through. I think that's when things really began to be slow. Eventually the menu
just took me to a human and I activated the phone in about five minutes.

 

[springsyeti]

Well tried some manual configs and resets.. no bueno.. have to keep trying

 

[boston_ant]

was just notified that a system update is available to download... lets hope this fixes everything.

EDIT: Nope, still won't activate... have no clue what that update was all about

 

[AZwldcats]

was just notified that a system update is available to download... lets hope this fixes everything.

EDIT: Nope, still won't activate... have no clue what that update was all about

Prob SD card fix.

 

[boston_ant]

ok well after another power off/on I went back to UPDATE PROFILE and something new started happening... it wanted me to install something different than the SD card fix. After another restart, I'm getting live current weather on my homepage which I wasn't before, and I am now able to dial #2. Still can't dial other cell numbers though. Ugh.

 

[ERDude]

According to Sprint because of all the activations today it can take up to 24 hours for our EVO's to be fully provisioned on the network.

 

[boston_ant]

According to Sprint because of all the activations today it can take up to 24 hours for our EVO's to be fully provisioned on the network.

:/ not what I wanted to hear... but thanks for the info

 

[Raidz1]

At the local best buy this morning, the systems were down from 9:00a to 12:00pm, But well worth the wait.

 

[boston_ant]

I'M ACTIVATED!!

Just like that... I just kept hitting Update Profile and finally it went through... I'm fully up and running... hopefully you guys will be too soon... just keep hitting that button!!

 

[ERDude]

I can make calls, my data isn't fully provisioned.

:/ not what I wanted to hear... but thanks for the info

 

[storino03]

I'll try "Update Profile"