Anyone using Moto X Pure on AT&T getting 4G data connectivity?

[AC Question]

It's been a month since I bought my Moto X pure and I popped an ATT sim. It has never got 4G connectivity. I spoke to the ATT customer care and they say that my phone is all setup to get 4G data but somehow I never get the 4G connection. Any one else facing same issue and any workaround?

 

[neutron]

re:

I have no problem getting LTE. Making calls on the other hand drops the connection to HSPA.

 

[Laura Knotek]

re:

You might want to ask AT&T for a new SIM if you are having connectivity issues. That has fixed that problem for me in the past with previous devices.

 

[Ry]

re:

It's been a month since I bought my Moto X pure and I popped an ATT sim. It has never got 4G connectivity. I spoke to the ATT customer care and they say that my phone is all setup to get 4G data but somehow I never get the 4G connection. Any one else facing same issue and any workaround?

What phone were you using prior with that SIM?

 

[phxrick]

re:

I'm on att with no problems getting lte

 

[sharkita]

re:

No problems here with AT&T and 4G.

 

[Laura Knotek]

re:

One more question: did you insert a nanoSIM from your previous phone into the Moto X Pure Edition, or did you cut down a larger SIM?

If you cut the SIM it could have been damaged.

My previous phone was a 2013 Moto X. I simply took the nanoSIM out of the 2013 Moto X and put it in the Moto X Pure Edition and got LTE on the new phone, just like I had on the old phone.

 

[globster2000]

re:

Mine has always dropped to H during calls... And i transferred sim from moto x 2013

Posted via the Android Central App

 

[Almeuit]

re:

I get LTE on T-Mobile and it goes to HSPA for calls. I'd imagine AT&T should be the same if you setup the APN settings.

 

[Laura Knotek]

re:

Mine has always dropped to H during calls... And i transferred sim from moto x 2013

Posted via the Android Central App

That's normal since AT&T isn't using VoLTE yet.

 

[davidnc]

re:

Mine switches to H while on a call . As others said thats normal.
Im on AT&T go phone plan.

 

[THARD11]

re:

I wasn't getting LTE initially but changed the APN and have not had any problems since. My settings are listed on another thread here.

 

[bigbuc]

Re: Anyone using Moto X Pure on ATT getting 4G data connectivity?

wife and i get LTE outdoors and H in the house. I'm rural but I have the att tower on my place.

 

[bigbuc]

Re:

I wasn't getting LTE initially but changed the APN and have not had any problems since. My settings are listed on another thread here.

changed apn to what?

 

[THARD11]

Re:

See this post:

http://forums.androidcentral.com/mo...-using-moto-x-pure-edition-t.html#post4683397