APN settings not working "Unfortunately, Settings has stopped"

vingdom

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Dec 15, 2014
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Hi,

I'm trying to fix my Samsung Galaxy S4 after I made the silly mistakes of resetting my APN settings to default. (The reason I did this is because I was trying to fix an issue I have with receiving MMS messages).

Right now when I see the APN settings menu I can see no settings. If I click 'reset to default' then it asks me to select Vodafone Contract or PAYG (correct carrier). This does nothing. If I click the "+" sign in the top right corner it gives the error "Unfortunately, Settings has stopped".

I have tried the following:

- Re-installing the settings sent from the carrier (Vodafone).
- Re-booting the device
- Taking the SIM card out.

All to no avail.

Any help would be grately appreciated!

Thanks,

James

P.S.: Sorry if this is the wrong place for posting this...
 

vingdom

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Dec 15, 2014
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UPDATE:

From customer service: Vodafone are aware of the issue and have said that they have lodged a complaint to Samsung and Android and are awaiting a software update to fix this issue. I resolved the issue by backing up my data (using Samsung Kies 3) and doing a factory reset, followed by restoring it. My mobile data works but I am unsure if my MMS is working.
 

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