App Login Issues

chanchan05

Q&A Team
Nov 22, 2014
8,519
1
0
So not sure what happened. Yesterday the app started to not show me threads, so I decided to try logging out and in. However it won't let me login, saying network issues. However I can connect to the forum using the mobile site on Chrome. I also checked if maybe there was an update, but there was none I can see. Anybody else having issues?
 
Well, I have an issue...

My app auto-logged me out for some reason. When I went to login, it gave me an error message. I looked up my logins. All was as I remembered. Tried it with user name/pw and then email/pw. Didn't work.

I then changed my PW online. I figured that my jigger the app. Just to be sure, online, here, I logged in and out successfully.

Still can't get into the app.

Any ideas?
 
I emailed the following to the feedback link from the app:

App Version: 3.1.11.1
Device Info: SM-G965U/8.0.0

Please enter your feedback below.
Thank you!
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When I try to reply to a forum thread I notice that I'm not seen as being logged in..

When I open the app, it shows me as being logged in with my username. When I select Forums from the menu, it still shows my username. When I select a forum category, I'm still logged in. When I go to a specific thread, instead of my username, I see a link called Account. At this point, I'm not logged in. If I tap Account, it brings me to my Profile page. When I return to the forum thread, it still shows Account. If I go back to the blogs, it shows my username again.

I was trying to reply to a thread with images and couldn't figure out why I didn't have the link to reply (with attachments). But it seems to be because the app, at that point, is not recognizing me as being logged in.