App permission problems. I cant click on allow.

[AC Question]

For example when i open the Hangouts app to send a picture it asks for a permission to access the camera. I can't click on allow. I can only click on deny. To allow the app permission i have to go to settings and do the long procedure. Please help me.

 

[Etgen]

This also happened to me after installing the latest update on a Nexus 5.

 

[B. Diddy]

Welcome to Android Central! Do either of you have a screen dimming app installed? I recall that these apps can sometimes make onscreen buttons un-pressable, for some odd reason.

 

[Etgen]

I do not. The checkbox and the deny button work fine, it's just the allow button that doesn't work.

Posted via the Android Central App

 

[Cam P]

I'm also having this exact same issue. Can't click on allow in any apps but can click on deny on my nexus 6p. Seems to be since the June security update

 

[B. Diddy]

Any 3rd party security apps installed?

 

[Khushi Rochwani]

No i don't have any third party app or security app or screen dimming app. This problem is maybe due to the june security update. Google needs to fix this.

 

[modecity1]

I am having the same problem on my 5X. Any resolution yet?

 

[B. Diddy]

Can you see if this happens in Safe Mode? https://support.google.com/nexus/answer/2852139?hl=en If it doesn't, then it may be that the update is causing some kind of conflict with a 3rd party app. If it still happens, then I would agree that it's a bug in the update.

 

[sremick]

This is happening to me as well on a Pixel C, latest updates. It does not happen in Safe Mode, although it was tricky to test as most the apps doing it aren't available in Safe Mode. But I went into Photos' permissions, denied storage access, then opened Photos to trigger it and was able to use that as a test case inside and outside of Safe Mode.

 

[Etgen]

Found the app that was causing the issue for me. It was File Manager by Cheetah Mobile.

 

[Javier P]

Found the app that was causing the issue for me. It was File Manager by Cheetah Mobile.

Thanks for the feedback. I've seen this kind of replies a lot: "the problem was caused by the xxx app by Cheetah Mobile". From my experience avoid using any CM app, they can do more harm than good.

 

[bfwalach]

Can confirm. Had same issue, uninstalled File Manager, issue resolved.

 

[Khushi Rochwani]

Yes it was due to stupid file manager. Uninstalled it.

 

[Zulkamal Roseley]

one othe program is DU booster.

 

[chanchan05]

Basically remove any program by Cheetah Mobile. No one should touch stuff they made with a 10 foot pole.

 

[sarah_stillgood94]

I'm having the same issue. But no third party security apps, no file manager, nothing. Having this issue on a Galaxy Note 5. Help?

 

[gamerpoke]

Thank that was really helpful , i just had to uninstall power cleaner.

 

[ykamal7]

Facing same problem on my Xperia xa after update to nugget

 

[Jagadish Kumar Roy]

Apps could not update due to apps permission