AT&T 5.1 fails to load

regor60

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Sep 26, 2013
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Tried twice with message that file failed to map and rebooted to 5.0 what's up with this?

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Jul 16, 2015
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I had the same problem but read that it will mess up if not connected to the AC charger, so I'm trying again. Went so far as to troubleshoot with HTC, and I was sent to this: htc. c o m / us / s upport / htc-one-m9-att / news /
 

regor60

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Sep 26, 2013
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Post the problem on their Facebook and Twitter pages as I did to raise awareness

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Jul 16, 2015
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I've found that trying to deal with the companies during US business hours will get me seemingly American assistance. Both the HTC and the AT&T guy were helpful, but my guess is they don't have an answer unless we make a big enough noise for them to bother fixing the update and coming out with another one.
 
Jul 16, 2015
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ATT Cares is trying to help me trouble shoot over twitter. Seems to be going back to doing a manual update. Ugh. I've attached the photo of error messages I get when trying to load the update.

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