AT&T Captivate - Samsung Support?

[berdinkerdickle]

I keep hearing that Samsung gives poor support for their devices.
What do you mean by that?

 

[Jeremy]

This will be the first Samsung device I purchase but if you have issue with it you'll be talking to AT&T anyways.

 

[Darth Pooh#CB]

This is a MEGA line/branding of phones. It'll be supported, not only by Samsung, but the Dev community.

I fully expect Jerry and I to release custom ROMs for it.

 

[Jerry Hildenbrand]

This is a MEGA line/branding of phones. It'll be supported, not only by Samsung, but the Dev community.

I fully expect Jerry and I to release custom ROMs for it.

Who's this Jerry guy you speak of?

My 2c:
Samsung makes quality hardware. Their software sucks, but in this case they're letting Google build most of it. Hopefully the issues with the Moment don't plague the Galaxy S devices, but if they do, this device will be supported by the dev community like no other.

 

[berdinkerdickle]

This is a MEGA line/branding of phones. It'll be supported, not only by Samsung, but the Dev community.

I fully expect Jerry and I to release custom ROMs for it.

Thanks, Darth Pooh!

 

[true911]

To the OP:

Samsung makes a great device and supplies no external software with it, nor directions where to start looking for it. As a result, if you're a Windows user and plug in to USB, you'll see a swarm of detected devices for which you have no support.

I'm not a helpless user, and though I can access the tab storage and installed Kies without difficulty, there still remain two detected items for which I can't find support and have no idea of their purpose.