AT&T S6 Active 5.0.2?

[H3aTeRzz]

Just got an S6, again, after giving my last one to my daughter. ..brand new out the box, 5.0.2....says current is the latest, not able to upgrade. Hmm. Ideas?

 

[o4liberty]

Check date on device and pull Sim card and reinstall that should work.

 

[H3aTeRzz]

Thanks, what do you mean, check date on device? Sorry

 

[H3aTeRzz]

Didn't work, :-( I'll take to best buy. Sure they can flash it.

 

[Faelach]

Didn't work, :-( I'll take to best buy. Sure they can flash it.

If they have a Samsung Experience Center at your Best Buy, they will flash it for you. I worked for Geek Squad last year and I saw them do it all the time.

 

[H3aTeRzz]

Yeah, I've had it done before, there, really good about helping. Thanks!

 

[H3aTeRzz]

Well....it looks like I won't be bringing it in after all! Dropped it today from my lap, onto my driveway...nothing dramatic, as I've dropped many phones before. This one, apparently fell JUST RIGHT and I lost all touchscreen capability. Did a reset through ADM, and still no go....purplish pixels started appearing on the side that hit. Wow, just wow! Ordered another one, hopefully it will be here soon....got a case for the next one though. :-D

 

[H3aTeRzz]

A perfect storm! :-(

 

[Law2138]

Well....it looks like I won't be bringing it in after all! Dropped it today from my lap, onto my driveway...nothing dramatic, as I've dropped many phones before. This one, apparently fell JUST RIGHT and I lost all touchscreen capability. Did a reset through ADM, and still no go....purplish pixels started appearing on the side that hit. Wow, just wow! Ordered another one, hopefully it will be here soon....got a case for the next one though. :-D

Good luck! After I got my cracked screen replaced, I got a case for the phone too. It kinda makes you wonder, what is this "Rugged" design manufactured to withstand the elements mumbo jumbo. Its just an S6 with a thin plastic bumpy shell, physical buttons and larger battery.

Love the phone though.

 

[H3aTeRzz]

Good luck! After I got my cracked screen replaced, I got a case for the phone too. It kinda makes you wonder, what is this "Rugged" design manufactured to withstand the elements mumbo jumbo. Its just an S6 with a thin plastic bumpy shell, physical buttons and larger battery.

Love the phone though.

Got the new one in today. Got a case on it. LOL

 

[planoman]

Got the new one in today. Got a case on it. LOL

I use a thin TPU case as well. Mine has taken a few drops but looks new. Also have a tempered glass screen protector. No insurance though which is unusual for me. Have insurance on all of my other phones.

Posted via my S6 Active with Samsung Pay!

 

[H3aTeRzz]

Got new phone in, on 5.0.2, this one says, same, current software up to date. Hmm. Definitely gotta go to best buy now. Weird.

 

[Law2138]

I gotta admit, sitting at my desk without the case on the Active feels great.

 

[Phoneguy108]

Got new phone in, on 5.0.2, this one says, same, current software up to date. Hmm. Definitely gotta go to best buy now. Weird.

You want to stay at 5.0. Too many problems on 5.1 and ATT pulled the update.

 

[peconicgp]

I went to best buy and had them do the update at the Samsung experience booth. Went quick but you need to make sure that they have the update for the phone already downloaded so either call ahead or understand that they may need to download it first which could take a while depending on WiFi speeds.

 

[H3aTeRzz]

Crap...too late! :-(

 

[Phoneguy108]

Marshmallow hopefully will be here soon enough

 

[Law2138]

You want to stay at 5.0. Too many problems on 5.1 and ATT pulled the update.

I'm starting to experience some issues. Battery drain and occasional lag. As a day 1 updater of 5.1.1, I regret doing so and wish there was a way to roll back to 5.0. I suppose if I contact ATT warranty and complain about it, they would send me a replacement. I really don't have the desire to set up my device again. I hope Marshmallow arrives soon and fixes these issues.

 

[Phoneguy108]

A beta version of Marshmallow is being rolled out overseas to the S6 so hopefully it's not too long of a wait for it.