audible nav voice sporadically not working

mccornwall

Well-known member
May 12, 2011
177
4
18
My wife has a G4 as do I. She just got a new car...2016 Chevy Equinox. She relies on her Google maps and navigation as she is a home visit nurse. With the new car, she has noticed that when navigating to a location, even though the voice is turned on and play voice thru BT and play voice during phone calls are all turned on, the ONLY time the nav gives her turn directions audibly is if she is on a phone call with someone at the time. Otherwise...no turn by turn voice at all...she missed a turn because she can't be watching the phone...nav is supposed to give her turn directions. She has noticed that Verizon Messaging now says it is in Driving Mode when the BT connects but I don't see how that could affect this. I found nothing in the car settings for this either. ANybody know how to get voice turn directions ALL the time, not just when she is talking to someone on the phone? Thanks.
 

Rukbat

Retired Moderator
Feb 12, 2012
44,528
32
0
I'd diagnose a bad phone and have it replaced. (Warranties mean not wasting time fixing someone else's mistakes.)