Hi there, I'm new to the forum.
I've been having a number of symptoms with my tab 3 10.1 for a few weeks.
First, the charge indicator was obviously incorrect when in use. It would drop to 1% charge, but then last for hours until it died.
Then, sometimes it wouldn't charge, I'd get a red cross in the battery icon. But sometimes ID then manage to get it to charge.
Now, the battery is dead I can't get it to work at all. When I plug it in, the Samsung logo comes up, like it is turning on (even though i have not turned it on) but doesn't get any further than that. No matter how long I leave it it won't charge. I've tried different chargers and resetting but no change.
With this sequence of symptoms I'm thinking the battery may be faulty/dead. Wanted to check on here before I bought one to try. What are your thoughts?
The tablet is just over 2 years old and has had a lot of use. It's on its original battery.
Thanks in advance,
dom462
I've been having a number of symptoms with my tab 3 10.1 for a few weeks.
First, the charge indicator was obviously incorrect when in use. It would drop to 1% charge, but then last for hours until it died.
Then, sometimes it wouldn't charge, I'd get a red cross in the battery icon. But sometimes ID then manage to get it to charge.
Now, the battery is dead I can't get it to work at all. When I plug it in, the Samsung logo comes up, like it is turning on (even though i have not turned it on) but doesn't get any further than that. No matter how long I leave it it won't charge. I've tried different chargers and resetting but no change.
With this sequence of symptoms I'm thinking the battery may be faulty/dead. Wanted to check on here before I bought one to try. What are your thoughts?
The tablet is just over 2 years old and has had a lot of use. It's on its original battery.
Thanks in advance,
dom462