Best Buy price matching

[NateC2k]

Hi anyone I was wondering if anyone can help me with my issue.
Best Buy will give me $301.00 for my Droid Bionic.

Anyway they advertise the Galaxy Nexus for $799.99.
A Verizon store in the same mall is selling the same phone for $650.00.
This is all contract free retail pricing.

Now according to Best Buy they price match.

Best Buy Price Match Guarantee - Best Buy

After reading this they should have to honor the Verizon Wireless store for the $650.00.

When I call they say they won't honor the price matching because "they don't have to".

Who should I call because this is blatant false advertising.

 

[godanigo]

Go to a different Best Buy. They SHOULD do it. Tell them you'll call corporate or talk to a manager.

 

[Ezduzit]

They can honor it as long as the store has it in stock, if the store doesn't then they can deny the price match.

Via Rezound!

 

[sandoff]

This happened to me on launch day. I spent 30 min arguing with the Best Buy employee on what there price match policy was on how this situations meets all its requirements (as a former BB employee, i was more than happy to screw them over). The reason they push it away so much is because the price match comes off the stores sales for the day. I eventually had to return with the policy printed, handed it to the Mobile Manager and it was smooth sailing from there. They priced matched and gave me a $50 gift card for my troubles. Along with that I had Buy Back on my Thunderbolt and they gave me $378 for it when i only figured i was getting $299 (40%), the employee told me this had happened a few days ago on another buy back return.

Short version, If you stand there long enough, with the correct documentation, they will price match vzw

 

[nickacs]

So do you get the $301 BB gift card immediately in-store if you trade in your Bionic? The website says your supposed to send it in and wait 7-14 days for the BB gift card to show up. I don't want to be without a phone at all!
And I assume if you do get it in-store, on the spot, they will let you use it towards a new phone immediately? Silly question, but I know other stores that won't let you use their gift cards on the day you get them. Stupid, but hey, want to make sure, IF I do this and pull the trigger on the GN! Hmm!

 

[sandoff]

Yes everything was done at the same time. Was there for about an hour but walked out with my new GN

 

[NateC2k]

Thanks everyone for your help. I will do exactly what you said.
I called multiple times and it really frustrates me when a company advertises something and then do everything in their power to deny their guarantee.